Field Services Technician-Green River CC at TEKsystems

Description:

TEKsystems, in support of the Commonwealth Office of Technology Western Field Services, is looking to fill a Desktop Support position in Central City, KY. We will be looking for a very knowledgeable & experienced tech with a high aptitude for customer service. This position will be located in Green River Correctional Complex at 1200 River Road, Central City. Along with desktop duties which include working on tablets, desktops, laptops, printers, copiers, and phones, the candidate may be required to assist with security cameras, servers, and network switches.

The candidate must be able to pass a DOC check and extensive drug test prior to starting. Start date will be October 4. DOC holds training once a month, but it can last up to three weeks. The first week is prison specific but there is also a two-week new employee orientation (NEO) which is mandatory before they start working as a tech. It teaches them how to work, adapt, and conduct themselves in a prison atmosphere. This position provides desktop support to the DOC staff, but they will interact or be among the inmates as they are used for work detail, etc.

Top Skills Details:

Windows, Outlook, O365, Active Directory, Desktop Support, Help Desk, Troubleshooting, Hardware, Software, Imaging, Deployment.

Additional Skills & Qualifications:

Customer service is huge, excellent communication, team player, and someone that is willing to ask for help when needed. Enthusiasm and passion for the job is very important. Customer service skills are equally as important and technical skills.

Experience Level:

Intermediate Level

Benefits:

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.