Field Technician - Novi at Michigan CAT

Position Summary

A Field Technician at Michigan CAT is the onsite Service Specialist to support customers at their work location. A Field Technician would perform maintenance and repair on customer fleet at customer sites, to get them continually producing output to the customers' demands. 

Responsibilities

As a Field Technician your responsibilities may include, but not limited to:

• Diagnose problems with equipment/engines.
• Perform all repairs associated with the diagnosis that is possible out in the field.
• Locate and order parts as required. On occasions, this may require you to coordinate with parts-drivers to get the parts you need to your work site.
• Write up detailed service reports for both internal and external requirements.
• Maintain own equipment.
• Building productive customer relationships to benefit all involved.

Qualifications

To qualify, you should have:

• Proven track record of ability to perform and fix equipment/engines in a timely manner, to the quality and standard required.
• The ability to self-motivate and self-manage time.
• A record of promptness to get to and from work on time.
• Strong ability to communicate and listen, understanding customer needs and performing the work necessary.
• Strong writing skills to complete detailed service reports.
• A Current DOT Medical Card.
• A Current Class A CDL.

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.