Field Technician VI - SPECTRUM

Do you have a strong business acumen? Are you someone who is highly organized? Are you self-driven and able to make quick decisions? If so, you might be a great fit for our Field Technician VI role, a part of Spectrum’s Field Operations business unit.

 

At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base. Field Technicians work with and support the company’s largest customers and build upon the reputation of Spectrum as a top-tier service provider in the carrier industry.

BE PART OF THE CONNECTION  

As a Field Technician VI, you will work with some of Spectrum’s largest customers, consisting of, governments, school districts, universities, large corporations, and other carriers. Your interpersonal skills will allow you to build relationships with these customers and ensure a smooth process when providing them with installation and service. You will also build relationships with, interact with multiple departments, and provide remote hands-on work for Enterprise Engineering at co locations/data centers at large customers premises.

 

WHAT OUR FIELD TECHS ENJOY MOST

• Problem solving and overcoming obstacles
• The team-oriented culture
• Building internal and external relationships

 

This role is performed mostly indoors in a fast-paced environment within multi-tenet buildings at a variety of locations. You will be on a mandatory on-call rotation.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Education: High school diploma or equivalent experience
• Experience: 
• Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling
• Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments
• IP networking experience - 3+
• Field Technician IV/V experience - 1+
• Installation and repair of WAN/LAN and wireless access point (WAP) related equipment experience
• Completion of appropriate Charter University Training according to the Broadband Technician Career Path Training Matrix, or equivalent work experience
• Technical Skills: Troubleshooting, engineering, SONET/Ethernet transport
• Knowledge: 
• Extensive knowledge of the TCP/IP stack and associated abstraction layers
• Extensive knowledge of network designs, network architectures, and network topologies
• Basic knowledge using software tools to support the current operations
• Knowledge in basic network devices and network appliances
• Skills: Communication, organization, collaboration
• Abilities: 
• Ability to read, write and speak the English language to communicate with employees, customers, and suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
• Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers
• Ability to walk over all types of terrain in all kinds of weather, while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts
• Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment
• Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, light meters, fusion splicer, DWDM, CWDM etc.)
• Ability to perform job from high places (i.e. poles and roofs)
• Ability to work with small components and wires to make cable connections
• Ability to use handheld communication devices and applications
• Ability to use personal computer and software applications
• Valid driver's license with satisfactory driving record within Company required standards
   

Preferred Qualifications

• Project Management
   

SPECTRUM CONNECTS YOU TO MORE

• Learning Culture: We invest in your learning through 160+ hours of training, hands-on experience, and mentoring to advance your skills
• Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company
• Competitive Pay: Generous starting pay
• Total Rewards: See all the ways we invest in you—at work and in life
   

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TCB113 2024-39651 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.