Financial Aid Officer - req# 31191 - University of New Mexico

The University of New Mexico College of Nursing (CON) is seeking a Financial Aid Officer to join the Enrollment Services team. The Financial Aid Officer will meet with nursing students and evaluate, approve, and award financial aid in accordance with Federal, State, and University regulations, policies, and operating guidelines. This is an in-person, on campus position that will assess the financial needs for new and continuing students within all nursing programs to determine eligibility while providing financial aid counseling on available options, resources, processes and requirements. This position uses professional judgement to evaluate student academic progress and adjudicate academic progress appeals. Maintains a database of applications and other information received and prepares routine statistical reports and correspondence.

Responsibilities:

• Actively contribute to the planning, management, and continuous improvement of systems and procedures, ensuring alignment with departmental goals and objectives.
• Implement and manage individual programs or assignments with a high degree of autonomy, while ensuring they are executed in accordance with the departments overarching mission.
• Coordinate and lead workshops, presentations, and outreach events, representing the department with professionalism and commitment to student success.
• Exhibit strong interprofessional collaboration, fostering positive working relationships across various departments and teams to achieve shared goals.
• Collect, analyze, and report data with precision to inform decision-making processes and ensure continuous optimization of programs.
• Demonstrate exceptional organizational skills by managing multiple tasks efficiently, maintaining a high level of attention to detail.
• Uphold a commitment to outstanding customer service, addressing inquiries and concerns with empathy and timely follow-through.
• Understand and advocate for the role of financial aid in supporting student recruitment, retention, and overall success, working to ensure that these resources are effectively communicated and accessible.

The ideal candidate will be proactive, detail-oriented, and highly organized, with the ability to independently manage projects while contributing to team goals. Strong analytical, communication, and lnterprofessional skills are essential to success in this role.

See the Position Description for additional information.

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.

High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

Experience in/with:

• Financial aid policies, procedures and eligibility requirements
• Banner and Federal Financial Aid systems
• Excellent customer service skills
• MS Office Suite
• Strong interpersonal and communication skills

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

* Application

* Cover Letter, addressing preferred qualifications

* Resume

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.