Fleetwood Industrial Branch Manager - East Penn Manufacturing - Deka Batteries
LYON STATION, PA 19536
About the Job
With over 75 years of sustainable lead battery and battery accessory manufacturing expertise, East Penn is poised for the energy needs of the future. At East Penn, our employees are our culture; our employees will always be the heart of the company. We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone. We want our employees to have long-term careers, and many do. Almost 40% of our workforce has over a decade of service. Our open-door management policy, comprehensive benefits package, annual bonus program for all, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are. Position will include an excellent starting wage, along with a comprehensive benefits package that includes medical, dental, vision, prescription drug, and a 401(K) savings plan. Don’t miss out on this opportunity of a lifetime! For more information about East Penn Mfg., please visit www.dekacareers.com.
EOE/VEVRAA
Overview:East Penn Manufacturing, a world class leader in automotive battery manufacturing is looking for a Branch Manager at our Fleetwood, PA Industrial Division Warehouse. The Branch Manager is responsible for the operations pertaining to the warehouse, warehouse personnel, and Sales Representatives. The Branch Manager is responsible for increasing sales and service revenue while controlling expenses, and meeting corporate objectives while promoting a safe and productive working environment. The Branch Manager is directly involved in all aspects of hiring and developing the sales team, service technicians, and all support staff. The Branch Manager is committed to the company’s success while upholding East Penn Company policies and culture.
Responsibilities:Responsible for properly managing sales, service technicians, support staffing, equipment, and a warehouse facility, safely and profitably achieving maximum efficiencies. Manage and direct staff of sales personnel to meet sales goals and objectives.
Sales:
- Manage assigned accounts
- Develop and coach sales team
- Develop strong customer relationships by working in the field with each Sales Team member
- Attend open houses and customer events with Sales Team
- Participate and conduct training sessions for employees and customers
- Review and understand all National and OEM Account program details
- Ensure Sales Team is complying with Salesforce and expense reporting
- Conduct weekly/bi-weekly individual sales review meetings with sales team members
- Conduct quarterly sales meetings
- Responsible for maximizing P&L results
- Develop annual business plans
- Demonstrate positive motivation and commitment to meet goals and deadlines
- Resolve customer issues and provide outstanding customer relations.
- Provide competitive information to the Director
- Submit all required reports to the Director in a timely and professional manner
- Understand and maximize the efficiency of each Sales Team member
Operations:
- Establish and manage a safe and efficient operational staff
- Review all Branch expenses
- Assist in development of operating and capital expenses
- Work with sales Team to develop appropriate inventory levels based on current business climate
- Ensure the Branch is in compliance with all government rules, OSHA guidelines and company regulation
- Establish, communicate and enforce standards and expectations for customer relations to provide outstanding customer service
- Complete monthly OSHA checklist
- Participate in inventories to help monitor and control variance
- Establish standards with Service Manager on processes to assure maximum output productivity to meet customer demand
- Ensure that Company Code of Conduct is implemented, and disciplinary action is taken, when necessary, with support from Personnel Department
- Participate in in bi-weekly Branch conference call
Leadership:
- Ensure proper performance and organizational growth through effective recruitment, development, and succession planning
- Empower employees to take on more responsibilities
- Set goals and standards for the sales and operation teams that are obtainable and that lead to overall organization improvement
- Supports East Penn’s open-door policy
- Cultivate a positive work environment that makes employees feel appreciated
- Identify key people within the Sales organization to mentor for professional advancement
- Demonstrate and support East Penn’s Guiding Principles
Qualifications:
Experience & Qualifications
- 3 – 5 years sales experience
- Strong financial understanding (example: manage P&L, costing)
- Experience in a related field
Education/Certification
- High School diploma or equivalent required
- College degree preferred
Skills & Competencies
Required:
- Excellent communication and interpersonal skills
- Strong leadership and organizational skills
- Detail oriented
- Problem solving
- Decision making skills
- Ability to multitask effectively
- Professional appearance and attitude
- Working knowledge of Microsoft Office
- Working knowledge of company issued IT equipment
- Public Speaking/presentation skills
- Self-motivated and goal orientated
- Conflict management skills