Food and Beverage Manager - Embassy Suites Richmond VA

Organizational Structure:

Department: Food and Beverage

Reports To: Food & Beverage Director/ General Manager

Supervision: Food and Beverage Associates

Pay Structure: Paid Bi-weekly

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Join Our Team and Passionately Serve Our Guests! 

At Shamin Hotels, we're not just in the hospitality business; we're in the business of creating unforgettable experiences for our guests. As a family-owned and operated company based in Central Virginia, we take pride in providing exceptional service and fostering a welcoming atmosphere for travelers from near and far. If you're someone who thrives on positive interactions and is passionate about making every guest feel valued and appreciated, we want you on our team! For years, we've been dedicated to providing exceptional service to our guests while nurturing the talents and ambitions of our team members. If you're looking for a company where you can build a career, not just a job, Shamin Hotels is the place for you!

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!
Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.
Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!
How to Apply:

If you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels, we want to hear from you! Please apply here: https://shaminhotels.jobaline.com/

Position Overview:

The Food and Beverage Manager oversees all aspects of the Food and Beverage operation, comp. services, and meeting and events facilities ensuring high standards of customer service, efficiency, and profitability.

Responsibilities:

Operational Oversight:

Leads the planning, organization, and execution of all food and beverage services.
Ensure that all food and beverage outlets are properly staffed and equipped to meet customer demand.
Monitor and maintain high standards of food quality, presentation, and service.
Handle customer inquiries, complaints, and feedback promptly and professionally.
Coordinate with kitchen staff, bartenders, and servers to ensure seamless service delivery.
Staff Management:

Oversees recruiting, training, and supervising food and beverage service staff.
Schedule shifts and allocate tasks to ensure adequate coverage and efficient operation.
Provide ongoing coaching and performance feedback to staff to improve service standards.
Address any staff issues or concerns in a timely and appropriate manner.
Inventory and Cost Control:

Manages the food and beverage inventory levels to minimize waste and maximize profitability.
Monitor costs and expenses related to food and beverage operations.
Implement cost-saving measures without compromising quality or service standards.
Conduct regular inventory audits and reconcile discrepancies as needed.
Health and Safety Compliance:

Ensure compliance with all health, safety, and sanitation regulations.
Implement and enforce hygiene standards and procedures for food handling and storage.
Conduct regular inspections to identify and address any health or safety hazards.
Sales and Marketing:

Assist in developing and implementing sales and marketing strategies to promote food and beverage services.
Collaborate with the marketing team to create promotional campaigns, menus, and special offers.
Monitor sales performance and analyze customer feedback to identify areas for improvement.
Event Management:

Coordinate with event planners and clients to organize and execute special events, banquets, and functions.
Ensure that all event requirements are met, including food and beverage selections, setup, and staffing.

Top Requirements:

• Team Up: Be Golden, Collaborate and Help Others Succeed.

• Own It: Be a role model, Embrace Responsibility and Keep Learning.

• Passionately Serve: Be Positive, Care Deeply and Create Memories.

Qualifications:

Bachelor's degree in Hospitality Management, Food Service Management, or related field (preferred).
Previous experience in a supervisory or management role within the food and beverage industry.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in food and beverage service techniques and industry trends.
Knowledge of health, safety, and sanitation regulations.
Ability to work flexible hours, including evenings, weekends, and holidays.

About Us:

Founded in 1979, Shamin Hotels is an award-winning hospitality organization with over 9,000 rooms in 76 properties. It is recognized as the largest hotel owner and operator throughout Virginia, as well as one of the top ten hotel owners in the country. Deeply rooted at the forefront of the hospitality industry, Shamin Hotels has assembled a portfolio that spans multiple renowned brands, reflecting its commitment to developing experiential accommodations across many market segments while providing extraordinary experiences for a wide range of guests as well as growth opportunities for its associates. For additional information, please visit www.shaminhotels.com.

Apply Here! https://shaminhotels.jobaline.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.