Food and Beverage Operations Lead - KidZania USA

As an Operations Lead, you’ll be responsible for assisting with the operations of the food and beverage locations and retail shops that we have inside the park alongside with the Managers and Director of the department. Those facilities include, but not limited to, a Pie 5 Pizza Kitchen, our own 7-11 Convenient Store, a “Zweet Treat” Bakery shop, and more. You would help lead the teams that work in those facilities and guide them to be at the best of their abilities to be able to execute daily operations to their fullest potential.

Responsibilities include;

• Leading a team of “Zupervisors” in daily responsibilities
• Communicate with managers on the status of operations within the facilities and help find solutions if needed
• Helping run core restaurant systems with the team with items such as, opening and closing checklists, temperature logs, and line checks
• Assisting with restocking merchandise and helping manage inventory
• Operating cash registers and processing sales as needed
• Assist guests with any questions about the facilities and the park as a whole
• Assist the management staff with leading the team in terms of their performance, attendance, and adherence to company policies
• Coaching and guiding staff to have a sales mentality to drive revenue inside the park
• Interact with the parents and the children as they come in
• Other projects or responsibilities that may be assigned by management

Requirements;

• 1 years of retail experience
• 1 years of food experience
• 1 years of experience in a leadership role
• Having a solid attention to detail
• Being a proactive, energetic, self-starter
• Being a team player, who can be flexible to the needs of the department
• Weekend availability required

Our Team Members:

• Provide excellent guest service experience
• Create a fun and exciting atmosphere
• Exhibit positive attitude, patience, and care
• Must be friendly, punctual, and reliable
• Can communicate effectively
• Have a strong focus on customer service

Pay: $17-18/hour to start based on experience

What’s in it for you?

• Flexible schedule
• Paid time off
• Weekly Pay
• Creative & Exciting Environment
• Career Development
• Park Passes & Employee Discounts
• Health, Dental & Vision Benefits (Must work at least 30 hrs/week to be eligible)

What is KidZania? KidZania is a dynamic city built to inspire, educate, and empower kids aged 4 – 14 through immersive learning experiences! KidZania USA is just 1 of 25 parks worldwide, with our original location in Mexico City that opened over 20 years ago!

KidZania is looking for you to join our team! Want to work in a fun filled environment with a team that’s focused on excitement, education and entertainment? Come join the KidZania team!

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