Food Runner - The Belgrove

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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Welcome to the The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio set to open this year as a 4-Diamond resort. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience.

At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer various positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today!

Do you embody a refined yet approachable demeanor, with a commitment to delivering an unparalleled guest experience? Do you want to be a part of a hotel that is deeply connected to the local heritage and natural beauty of West Palm Beach? If so, then The Belgrove Resort could be just the place for you! Join our team and bring your charm and grace to create memorable moments for every guest. 

We are looking for a highly motivated, customer-focused Food Runner to join our team!  The FoodRunner is key to a successful operation.  This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Food Runner, it is your responsibility to ensure the correct food items get delivered to guests in a timely manner, communicating with the kitchen team as necessary, and assist in maintaining the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables. This individual will need to be quick on their feet and have an engaging attitude. 

Your role: 

• Deliver food orders from the kitchen to customers’ tables rapidly and accurately. 

• Act as the contact point between the Front of the House and Back of the House staff 

• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies) 

• Ensure food is served in accordance with safety standards (e.g. proper temperature) 

• Check in with customers and take additional orders or refill water, as needed. 

• Remove dirty dishes and utensils. 

• Answer guests’ questions about ingredients and menu items 

• Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check) 

• A minimum of one year experience in a Luxury Hotel is required 

• Must have flexible night and weekend availability to fulfill this role. 

• Require excellent communication skills, both verbal and written. 

• Must be able to lift 30lbs + on a regular and continuous basis. 

• Ability to communicate effectively in the English language. A second language is desirable.