Food Service - Catering Associate - TidalHealth

Why work at TidalHealth?

Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.

Catering Associate Position Summary

Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs, in-between meal food delivery. Communicates and addresses patient food issues/concerns and needs to Food & Nutrition Services. Interacts with Nursing in regards to patient nutrition needs or requirements as well as unit food service needs. Assists Dietitian with monitoring duration of diet orders (i.e., NPO, and clear liquid diets). Records food intake for patients on nutrient intake analysis (calorie counts). Reacts accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. Must know and understand dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations. Responsible for quality service reflected in internal or external patient satisfaction survey results on assigned units.

Catering Associate Position Requirements

Education

• High School Graduate preferred.
• Demonstrated hospitality skills required.
• Strong verbal communication, reading and writing abilities required.
• Be able to interact with patients and staff congenially.
• Must have the ability to read, write and speak English (additional languages are positive attributes), follow written and verbal instructions and complete simple computational tasks.
• Keyboard/computer ability required.

Experience

• Experience in health care environment desirable, but not required.
• Two years food service with customer service experience required.

Catering Associate Work Schedule

• 7 ½ or 5 hour shifts. Varying days scheduled. Rotate weekends.
• Expected to work overtime occasionally.
• Must be reachable by phone.

Catering Associate Benefits

• At TidalHealth, full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period and part-time employees working at least 30 hours or more on weekends only are eligible for benefits.
• Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.

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