Fraud Investigator-II - HireTalent
San Francisco, CA
About the Job
Job Title: Fraud Investigator-II
Job Location: Remote
Job Duration: 6 Months on W2
Strategy & Operations Sr. Associate - Parcel Fraud Remote Position About the Team The Fraud team is looking for a Strategy & Operations Sr. Associate to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters.
You'll grow familiar with our three audiences Consumers, Dashers and Merchants, and become a point person for understanding user behavior that suggests fraud.
You'll investigate cases of fraud and brainstorm and implement solutions to reduce fraud in the long-term.
Most importantly, you'll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay.
About the Role Our best Sr. Associates are data-driven, truth seeking, strategic thought partners and operators. They combine business context and analytics to take on a problem area and implement a customized solution. Think this is you?
Read on... You're excited about this opportunity because you will...
" Establish and refine ***'s strategic approach to fraud - work on the operations, engineering, and analytics needed to protect *** s audiences from bad actors
" Identify new fraud vectors across ***'s platform complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve the experience of good users " Influence and engage across the company - partner with the product, engineering, and analytics teams to establish goals and build strategic programs
" Improve through experimentation use data-driven decision-making to run tests in order to reduce fraud while accelerating growth We're excited about you because...
" You have 3+ years of experience in consulting, strategy, business development, operations, technology, investment banking, analytics or related experience
" You are a project manager and excel when working in a team environment. You have a natural ability to drive alignment with cross functional partners, hit goals, and de-risk projects when there are dependencies
" You are a strong communicator, both written and verbal and can synthesize insights to develop strategies
" You are a problem solver; your analytical skills allow you to identify root causes and problems that others may not see; you are proficient in SQL and have expertise in Excel (can maintain complex spreadsheets/sheets) Job Description Communication Strategy
" Proactively Communicate with Fraud Ops and S&O stakeholders on fraud metrics and recommended actions, new discoveries and overall health of one of the platform s biggest bets based on Market and Runner Cohort
" Spearhead weekly meetings with our newly launched Anomaly detection pod and S&O partners to discuss and align on next steps based on insights
" Manage feedback loop from anomaly detection pod and unblock issues that prevents team from performing tasks adequately Process Strategy
" Develop clear guidelines, policy and standards for our new anomaly detection pod to ensure consistent clarity on review and action process as well as expectations for team
" Responsible for proactively and continuously improving and updating existing fraud rules, detection mechanisms and signals based on insights, new discoveries and feedback from Anomaly detection insights and S&O team.Analytical/Problem Solving Strategy
" Proactively identify fraud related pain points, issues through data monitoring and analysis and propose short term and long term solutions to address
" Investigate medium to large data sets using Google sheet, Excel or SQL to identify trends/patterns that can be leveraged to develop meaningful insights
What are we looking for (Ideal Qualifications):
" Basic proficiency in Excel/Google Sheets or SQL [mandatory]
" Basic Need: Understand excel formulas, data entry
" Preferred:
Comfortable w/ Pivot Tables, cleaning data
" Ability to be comfortable in a fast-paced environment [making quick decisions, escalating issues]
" Strong project management, organization and communication skills. " Should be detail oriented!
" Preferred Previous Work History: Banking, data analytics, financial background
Job Location: Remote
Job Duration: 6 Months on W2
Strategy & Operations Sr. Associate - Parcel Fraud Remote Position About the Team The Fraud team is looking for a Strategy & Operations Sr. Associate to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters.
You'll grow familiar with our three audiences Consumers, Dashers and Merchants, and become a point person for understanding user behavior that suggests fraud.
You'll investigate cases of fraud and brainstorm and implement solutions to reduce fraud in the long-term.
Most importantly, you'll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay.
About the Role Our best Sr. Associates are data-driven, truth seeking, strategic thought partners and operators. They combine business context and analytics to take on a problem area and implement a customized solution. Think this is you?
Read on... You're excited about this opportunity because you will...
" Establish and refine ***'s strategic approach to fraud - work on the operations, engineering, and analytics needed to protect *** s audiences from bad actors
" Identify new fraud vectors across ***'s platform complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve the experience of good users " Influence and engage across the company - partner with the product, engineering, and analytics teams to establish goals and build strategic programs
" Improve through experimentation use data-driven decision-making to run tests in order to reduce fraud while accelerating growth We're excited about you because...
" You have 3+ years of experience in consulting, strategy, business development, operations, technology, investment banking, analytics or related experience
" You are a project manager and excel when working in a team environment. You have a natural ability to drive alignment with cross functional partners, hit goals, and de-risk projects when there are dependencies
" You are a strong communicator, both written and verbal and can synthesize insights to develop strategies
" You are a problem solver; your analytical skills allow you to identify root causes and problems that others may not see; you are proficient in SQL and have expertise in Excel (can maintain complex spreadsheets/sheets) Job Description Communication Strategy
" Proactively Communicate with Fraud Ops and S&O stakeholders on fraud metrics and recommended actions, new discoveries and overall health of one of the platform s biggest bets based on Market and Runner Cohort
" Spearhead weekly meetings with our newly launched Anomaly detection pod and S&O partners to discuss and align on next steps based on insights
" Manage feedback loop from anomaly detection pod and unblock issues that prevents team from performing tasks adequately Process Strategy
" Develop clear guidelines, policy and standards for our new anomaly detection pod to ensure consistent clarity on review and action process as well as expectations for team
" Responsible for proactively and continuously improving and updating existing fraud rules, detection mechanisms and signals based on insights, new discoveries and feedback from Anomaly detection insights and S&O team.Analytical/Problem Solving Strategy
" Proactively identify fraud related pain points, issues through data monitoring and analysis and propose short term and long term solutions to address
" Investigate medium to large data sets using Google sheet, Excel or SQL to identify trends/patterns that can be leveraged to develop meaningful insights
What are we looking for (Ideal Qualifications):
" Basic proficiency in Excel/Google Sheets or SQL [mandatory]
" Basic Need: Understand excel formulas, data entry
" Preferred:
Comfortable w/ Pivot Tables, cleaning data
" Ability to be comfortable in a fast-paced environment [making quick decisions, escalating issues]
" Strong project management, organization and communication skills. " Should be detail oriented!
" Preferred Previous Work History: Banking, data analytics, financial background
Source : HireTalent
