Front Desk Agent - Aloft Beachwood

Front Desk Agent

Beachwood, OH

Aloft Beachwood is currently seeking a full-time Front Desk Agent to service their Beachwood, Ohio location. In this role, you will be responsible for checking in/out guests and responding to guest's requests.

What We Can Offer YOU:

• Dental insurance
• Vision insurance
• 401k
• Life insurance
• Health insurance
• Paid Time Off
• Pay: Dependent on experience

The right candidate will have:

• Previous experience working a front desk in a hotel setting 
• Must have flexible availability 
• Positive attitude and service-minded work ethic

Our Front Desk Agent will:

• Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
• Manage room bookings in-person, online, and through incoming calls
• Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
• Perform regular bookkeeping duties
• Connect with housekeeping department to ensure guest accommodations are ready

If you are interested in this position, please submit a current resume for consideration!

Enjoy a memorable stay at Aloft Cleveland Beachwood, where you will have access to modern amenities in a convenient location. Relax and recharge during your time at Aloft Cleveland Beachwood.

Benefits

Dental insurance, Health insurance, Paid time off, Vision insurance, Life insurance, 401(k), Other

Job Type

Full time

Schedule

Monday to Friday, Weekend availability