Front Desk Agent - Omni Hotels & Resorts

Location

William Penn Hotel

History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders of business and industry. A recent multi-million dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations, and award winning cuisine that have defined the Omni William Penn Hotel for decades.

Job Description

Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state and leaders of business and industry.  A multi-million-dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations and award-winning cuisine that have defined Omni William Penn for decades. The Grande Dame is now hiring for a Front Desk Agent!  Come and join the #1 Hotel in the City of Pittsburgh and her Team!

Responsibilities

This person would be responsible for delivering A+ service and exceeding the expectation of our guests with every contact.   Responsibilities include checking guests in and out of the hotel; offering information regarding hotel services and amenities; giving directions; providing dining and entertainment options both in person and over the phone and problem solving with for guest needs.  Exceed our guests expectations with every contact! 

Qualifications

Previous hotel experience preferred, customer service experience required. 

We hire for a can-do and positive attitude and will train for skill! 

Applicant must be flexible and able to work am, pms, weekends and holidays.

This position may need to work overnights. 

Typing skills and computer experience preferred. This position requires standing and walking throughout shift. 

3 month probationary rate: $16.74, $17.67 after 3 months, $18.60 after 6 months.

The Benefits of Being Omni

Full benefit package available after 60 days

Competitive wages

Discounted Associate Room Rates

Free Employee Meals

A great family of co-workers

Work for the most prestigious Hotel in Pittsburgh!

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.