Front Desk Agent - Sharpcontra

About Us:
Sharpcontra is a leading business solutions provider known for delivering top-notch services and exceptional customer experiences. We value professionalism, efficiency, and a client-first mindset in all we do. Our office in Reno, NV, is looking for a friendly and organized Front Desk Agent to be the face of our company, ensuring that every visitor and client feels welcomed and valued.

Job Description:
As a Front Desk Agent, you will be the first point of contact for our clients and visitors, providing a positive and helpful experience. This role requires excellent customer service skills, multitasking abilities, and a professional attitude. The ideal candidate will ensure smooth day-to-day operations of the front desk, including handling inquiries, scheduling appointments, and maintaining an organized reception area.

Responsibilities:

• Greet and assist visitors, clients, and employees upon arrival.
• Answer phone calls, respond to emails, and manage general inquiries.
• Schedule appointments and manage meeting room bookings.
• Maintain a clean, organized, and welcoming front desk area.
• Process incoming and outgoing mail and deliveries.
• Assist with basic administrative tasks, including filing and data entry.
• Ensure security protocols are followed for guest check-ins and badge distribution.
• Provide support to other departments as needed.

Skills Required:

• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to multitask.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Professional appearance and attitude.
• Customer service experience is a plus.
• Ability to work independently and handle front office operations efficiently.

Benefits:

• Competitive salary ranging from $33,000 to $39,000.
• Health, dental, and vision insurance.
• Paid time off, holidays, and sick leave.
• Career development and growth opportunities.
• Friendly and supportive work environment.

If you are detail-oriented, customer-focused, and eager to be part of a dynamic team, apply today to become a Front Desk Agent at Sharpcontra!