Front Desk Agent - Peppermill & Western Village

The Front Desk Clerk is responsible to check in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue.

Duties:

• Check hotel guests in and out.
• Be able to handle difficult situations and uphold the Peppermill standards.
• Maintain a bank and perform cashiering duties.
• Work well with supporting departments (reservations, bell desk, housekeeping, Information Desk, Concierge).
• Maximize revenue with suite upgrades and rate integrity.

Qualifications:

• Customer service experience preferred.
• Must have previous cashiering experience.
• Must have 10 key and typing experience (30 WPM).
• Has worked with LMS and Micros previously.