Front Desk Agent - Gethired
Tuscaloosa, AL 35405
About the Job
The Baymont Inn & Suites, located at 5021 Oscar Baxter Drive, is now hiring for FT & PT front desk agents. The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Education & Experience:
College coursework in related fields is helpful.
Experience in a hotel or a related field preferred.
High School Diploma or equivalent required.
Computer experience preferred.
Essential (Partial list):
Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
Maintain a warm and friendly demeanor at all times.
Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Greet and welcome all guests approaching the Front Desk in accordance with Expotel Hospitality Service standards.