Front Desk - Personnel Resources

We are seeking an experienced and organized Medical Receptionist to join a healthcare team in Dothan, AL. The ideal candidate will be responsible for providing exceptional administrative support in a fast-paced medical office environment. This role requires strong communication skills, proficiency in medical office software, and the ability to manage multiple tasks efficiently. Pay will start between $12.00 - $13.00 per hour and offers a generous benefits package as well. Working hours will be Monday - Friday 8am - 5pm.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive experience from the moment they enter the office.
• Manage patient check-in and check-out processes, including verifying insurance information and collecting necessary documentation.
• Schedule appointments and maintain an organized calendar for healthcare providers.
• Handle incoming phone calls using office phone systems, addressing inquiries or directing calls to appropriate staff members.
• Accurately input patient information into electronic health record systems such as Epic or Eaglesoft.
• Process medical records and documentation, including coding using ICD-9 when necessary.
• Perform clerical duties such as filing, faxing, and maintaining patient confidentiality in accordance with HIPAA regulations.
• Assist with billing inquiries and provide administrative support to medical staff as needed.

Qualifications

• Previous experience in a medical office setting is preferred, with a strong understanding of medical administrative support functions.
• Proficient in 10 key typing and able to type efficiently for data entry tasks.
• Familiarity with electronic health record (EHR) systems such as Epic or Eaglesoft is a plus.
• Strong organizational skills with attention to detail to ensure accuracy in patient records and scheduling.
• Excellent communication skills, both verbal and written, to interact effectively with patients and healthcare professionals.
• Ability to multitask and work well under pressure while maintaining a professional demeanor.

Personnel Resources is an Equal Opportunity Employer

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