Front Desk Lead/RCMG - Rush Copley Medical Center
Aurora, IL
About the Job
Seeking an Experienced Medical Front Desk Lead to lead and support front desk operations at Rush Pediatrics Aurora, Rush Pediatrics Aurora Ridge, and Rush Pediatrics & Family Medicine Oswego.
Position Summary: Responsible for front office duties including greeting, registering and discharging all patients; answering incoming phone calls, responding to general patient requests, and scheduling patient appointments. Lead will also be responsible for front desk oversight including supervising day-to-day activities of front office staff at three locations.
Lead Duties and Responsibilities
+ Assists with staff schedules and daily staff assignments
+ Serves as team leader to monitor daily front-office workflow, serves as back-up to manager as needed
+ Supply management and procurement
+ Conducting daily, monthly, annual reports as directed by Practice Manager
Position Requirements :
+ High school diploma or equivalent required. Some college preferred.
+ Minimum of two years previous medical practice and/or billing experience.
+ Experience with Microsoft Office is highly desired. EPIC is highly desired.
+ Pleasant, effective verbal and written communication skills essential.
+ Strong customer service
+ Excellent organizational skills, detailed oriented
+ Flexible; able to adapt to change, able to move between offices
+ Bilingual (Spanish) capabilities a plus
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and other legally protected characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting rush_recruitment@rush.edu.
Position Summary: Responsible for front office duties including greeting, registering and discharging all patients; answering incoming phone calls, responding to general patient requests, and scheduling patient appointments. Lead will also be responsible for front desk oversight including supervising day-to-day activities of front office staff at three locations.
Lead Duties and Responsibilities
+ Assists with staff schedules and daily staff assignments
+ Serves as team leader to monitor daily front-office workflow, serves as back-up to manager as needed
+ Supply management and procurement
+ Conducting daily, monthly, annual reports as directed by Practice Manager
Position Requirements :
+ High school diploma or equivalent required. Some college preferred.
+ Minimum of two years previous medical practice and/or billing experience.
+ Experience with Microsoft Office is highly desired. EPIC is highly desired.
+ Pleasant, effective verbal and written communication skills essential.
+ Strong customer service
+ Excellent organizational skills, detailed oriented
+ Flexible; able to adapt to change, able to move between offices
+ Bilingual (Spanish) capabilities a plus
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and other legally protected characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting rush_recruitment@rush.edu.
Source : Rush Copley Medical Center
