Front Desk Manager Holiday Inn - Holiday Inn

Overview:

As a Front Office Manager, you will play an essential role in ensuring the operation of the Concierge, PBX, valet and Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay.
 

Responsibilities:

• Approach all encounters with employees in an attentive, friendly, courteous and service-oriented manner
• Motivate, coach, counsel and discipline all Front Office associates
• Prepare Employee Schedule according to business forecast, payroll budgetary guidelines, and productivity requirements
• Respond in maintaining the integrity of other departments by immediately addressing issues with associates when necessary, using the One Minute Manager of Praising in Public and Counseling in Private

Qualifications:

• Minimum of four (4) years of experience in a hotel or related field; or a 4-year college degree and at least 1 year of related experience
• Supervisory experience is required
• Strong leadership and communication skills with the ability to motivate and manage a diverse team.
• Excellent organizational and multitasking abilities
• Possess a valid US driver's license

What we offer you:

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements and hotels
• Community volunteer opportunities

Disclaimer:  The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job.  For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
 

Pay Range:USD $60,000.00 - USD $75,000.00 /Yr.