Front Desk Receptionist - Bilingual - Speaks Law Firm
Charlotte, NC 28204
About the Job
Speaks Law Firm is headquartered in Wilmington, NC and has a team of attorneys and legal support in Charlotte. We are seeking a Bilingual Front Desk Receptionist to help take our team to the next level! This position will report to our Charlotte office and the hours are Mon-Fri 8:30-5:30.
Responsibilities include, but not limited to:
- Welcome clients and visitors upon arrival at reception.
- Answer all incoming calls in a professional manner, assist callers with information, and forward calls to the appropriate contact.
- Ensure accurate and detailed messages are forwarded in a timely fashion to the appropriate contact.
- Schedule and confirm appointments.
- Maintain office calendars for availability.
- Direct the flow of mail, faxes, and deliveries to reach the intended recipients with a sense of urgency.
- Maintain a neat, tidy, and orderly front desk and lobby area.
- Assist with copying, scanning, faxing, emailing, or note-taking as needed.
- Coordinate between other staff and clients for tasks like notary.
- Coordinate with clients to ensure proper execution of all checks and releases.
- Ability to multitask and prioritize tasks for execution in a timely fashion.
Desired Qualifications:
- High School Diploma or GED required
- Two years of customer service or reception experience preferred
- Associate's degree or higher preferred
- A strong passion for customer services required
- Bilingual in Spanish required
- Law Firm experience preferable
- Notary Public required or willingness to obtain within first six months
Compensation:
$15 - $18 hourly depending on qualifications and experience
Why work at Speaks Law Firm?
- Ability to be an individual contributor to meaningful work.
- Professional growth opportunities.
- A creative and supportive work environment.
- Excellent benefit package including medical, dental, vision, 401k, PTO & parental leave
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Source : Speaks Law Firm