Front Desk Receptionist at Judge Group

Location: Frankfort, IL
Salary: Competitive
Description: One of The Judge Group's newer clients is looking for a Patient Access Front Desk Specialist who will be responsible for accurate and timely patient registration utilizing medical systems
This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage
This work will need to be performed according to established policies and procedures
The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals

Type: Permanent
Location: Frankfort, IL
Schedule: Monday: 7:00am - 6:00pm Tuesday: 7:00am - 4:30pm
Wednesday & Thursday: 7:00am - 3:00pm
Friday: 7:00am - 1:00pm
Saturday: Closed
Sunday: Closed


All interested and qualified candidates please send your resume to Nicole Jordan at for consideration


Essential Duties and Responsibilities
Perform registration and basic insurance verification, ensuring collection of critical data elements necessary for proper patient identification and billing


Identify and update patient demographic information on Nextech system as defined by departmental policy and procedures


Coordinate patient admission needs for timely patient placement


Identify non-participating insurance plans or out-of-network plans and inform patients and physicians regarding options, including but not limited to cancelling appointment


Work with HMO patients on obtaining referral information


Ensure patient’s lab matches their insurance plan


Obtain copies of insurance card and confirm insurance through online verification tools or other methods


Collect appropriate co-pays, co-insurance or deductibles at the time of service


Prepare documents for optical imaging/scanning into electronic medical record


Obtain patient signatures for consent to treat


Assist with resolutions pertaining to patient account balances


Maintain inventory control of paper/forms/supplies at front desk area


Copying or faxing of documents to additional office locations


Provide courteous and accurate information about the practice and instructions to patients and visitors



Qualification & Requirements:
High School Diploma or equivalent required.

At least 1 year previous customer service experience.


**Detailed job description available upon request**

All interested and qualified candidates please send your resume to Nicole Jordan () for consideration.

Contact:
This job and many more are available through The Judge Group
Find us on the web at www.judge.com