Front Office Coordinator - Staffing Proxy
Greenfield, MA 01301
About the Job
About
is dedicated to providing the best possible hearing care tailored to individual needs. Through a comprehensive array of services focused on evaluation, rehabilitation, and prevention of hearing impairment, Alber Hearing Services helps individuals with hearing deficiencies live their desired quality of life with the hearing they have.
Position Overview:
is seeking a dedicated Full or Part-TimeFront Office Coordinator to join their team in Greenfield, MA. This essential role involves creating a warm and welcoming environment for all patients, assisting with day-to-day administrative tasks, and supporting the team in delivering top-quality hearing care.
This is an ideal opportunity for someone who is organized, attentive to detail, and passionate about helping individuals improve their hearing and quality of life.
Key Responsibilities:
- Greet patients warmly, manage check-ins/check-outs, and facilitate an organized patient flow.
- Answer incoming calls professionally, handle inquiries, schedule appointments, and provide information about services.
- Manage patient records, including data entry, updating information, and ensuring confidentiality and accuracy.
- Handle billing inquiries, process payments, and verify insurance benefits as needed.
- Support hearing care providers with administrative tasks, maintaining a smooth and efficient office environment.
- Coordinate patient follow-up appointments and assist with appointment reminders.
- Maintain a clean and organized front office area, ensuring a welcoming space for patients.
Requirements
- High school diploma or equivalent; additional education in office administration or a related field is a plus.
- Prior experience in a medical or hearing healthcare office is preferred.
- Strong interpersonal skills with a friendly and approachable demeanor.
- Excellent organizational skills and attention to detail.
- Proficiency in computer skills and familiarity with patient management software.
Benefits
- Flexible Schedule
- Additional Monthly Bonus Potential
- Matching Retirement
High school diploma or equivalent; additional education in office administration or a related field is a plus. Prior experience in a medical or hearing healthcare office is preferred. Strong interpersonal skills with a friendly and approachable demeanor. Excellent organizational skills and attention to detail. Proficiency in computer skills and familiarity with patient management software.
Source : Staffing Proxy
