Front Office Professional - CQ Partners

Join Our Team as a Front Office Professional at North Valley ENT!

Are you a warm and friendly individual with a passion for patient care? Do you thrive in a fast-paced environment where your organizational skills and attention to detail make a real difference? If so, we want you to be part of our team at North Valley ENT, a leading healthcare facility specializing in Ear, Nose, and Throat care.

Position: Front Office Professional

Who We Are:

At North Valley ENT, we are dedicated to providing exceptional healthcare services to our patients. Our team of experienced ENT specialists and healthcare professionals work collaboratively to offer comprehensive and compassionate care. As a Front Office Professional, you will be the first point of contact for our patients, ensuring they receive a warm welcome and exceptional service from the moment they walk through our doors.

What You’ll Do:

• Greet patients with a smile, providing a welcoming and friendly atmosphere
• Schedule appointments and manage the clinic's appointment calendar efficiently
• Verify patient information and insurance details accurately
• Handle patient inquiries and provide information about clinic services
• Assist with patient check-in and check-out processes
• Maintain cleanliness and organization of the reception area
• Collaborate effectively with medical staff and colleagues to ensure seamless patient care
• Perform administrative tasks such as filing, data entry, and managing phone calls

What You’ll Need:

• Exceptional customer-service mindset (experience in this area helps too!)
• Attention to detail and strong organizational skills
• Positive attitude and desire to collaborate with others
• Flexibility; every day is a little different in our practice, and we do our best to stay flexible and adapt to changes as they come
• Bilingual in English/Spanish preferred

What We Offer:

• Robust on the job training beginning with your onboarding
• Competitive salary: $19/hour
• Benefits: medical, dental, vision, life insurance and a competitive PTO package
• Opportunities for professional development and career advancement
• Supportive and collaborative team environment
• Meaningful work that makes a positive impact on patients' lives