Front of House Manager - Chick-fil-A
Atlanta, GA 30314
About the Job
Thank you for your interest in a great career opportunity with Chick-fil-A Vine City! Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A Vine City will prepare you to be the best you can be. That is our promise to you!
Here at Chick-fil-A Vine City, you’ll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success. We offer you a great work environment, a fair pay, education scholarship opportunity, awesome training and lot of advancement opportunities.
The primary goal of the Front of House Manager is to run the shift efficiently and accurately to ensure that we provide quality service and hospitality to our guests. The Front of House Manager is responsible for leading team members to help provide quick, friendly, and accurate service to guests.
This role is offered as a full time position. You must have an open availability. This means the ability to work any shift including nights, weekends and holidays. Must be able to close on Friday and Saturdays. Must be available for Holidays.
Position Type:
- Full-time
Our Benefits Include:
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- Medical, Dental, Vision benefits.
- Flexible Hours - Flexible schedule to allow you to meet commitments to your family, friends, school or sports teams.
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Discounted Break Food - Discounted meals for each 5.5 hours of work to use on your break.
- Scholarship opportunities - Award amounts include: $1,000, $2,500, or $25,000.
- Discounted Tuition Program – Chick-fil-A Team Members are eligible for discounted tuition at participating colleges and universities.
- Future Career Opportunities - We strive to promote intentional growth and development to help you reach your professional goals. This will strengthen your leadership skills which could lead to opportunities to become a Chick-fil-A Operator or Corporate Staff Member with Chick-fil-A, Inc. or any other profession that you chose.
- Opportunities for Travel - Travel to different Chick-fil-A grand openings to learn and development your skills.
- Positive Culture - At Chick-fil-A Vine City, we want every guest and Team Member to have a premium experience. We believe in going above and beyond for each other and our guests.
- Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Exclusive Discounts - Access to the Chick-fil-A Marketplace, which provides member-only discounts and corporate rates on everything from apparel and accessories to a wide variety of dining, entertainment, travel, automotive services, wholesale clubs, electronics, and recreation. You will have access to over 302,000 offers across 10,000 cities and easy mobile access.
We are looking for applicants who exhibit the following qualities:
- Honest and Trustworthy
- Consist and Reliable
- Mature and Responsible
- Cheerful and Positive Attitude
- Ability to Motive and Encourage Team members
- Passion for Serving and Helping Others
- Ability to ensure fast and accurate service
- Excellent Communication Skills both written and spoken
Applicants must be able to:
- Manage labor and team productivity
- Complete all computer based and hands on training
- Exhibit mastery of all Front of House positions
- Complete Checklists
- Successfully lead shifts
- Open and/or close the restaurant efficiently
- Run Breaks while ensuring smooth operations
- Count Drawers and Finalize the day
- Be a friendly encouraging team player
- Create and Maintain Eye Contact
- Smile and Speak Enthusiastically
- Report for Shifts on time
- Make Emotional Connections with Guests
- Operate with a sense of urgency
- Assist in training new hires, set the tone for a shift, and act as a role model for our team
- Resolve conflict
- Offer immediate/respectful response to Guest's needs.
- Honor and encourage other to follow the vision and values of the Restaurant
- Positively influence the business to drive sales
- Adhere to and Enforce all restaurant polices and procedures
- Adhere to and Enforce Chick-fil-A City dress code at all times
- Work outside under various conditions
- Adhere to food safety and quality procedures
- Other duties as assigned
Qualifications Include:
- High School diploma or GED required
- 1-3 years leadership or management experience
- Experience in restaurant operations is preferred, but not required. Prior Chick-Fil-A experience is a plus.
- Proficient in Microsoft Excel and Word
- Strong work ethic
- Excellent time management skills
- Honest and Trustworthy
- Consistent and Reliable
- Cheerful and positive attitude
- Possess a love for serving and helping others
- Customer service oriented.
- Excellent communication skills, both written and spoken
- Strong interpersonal skills
- Critical Thinker. Self Starter
- Detailed oriented and organized
- Able to work independently and in a team environment
- Be will and able to work a flexible schedule
- Be able to perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 40 lbs
- Have the ability to stand for at least 8 hours
- Valid Driver’s License
- Reliable transportations to meet opening and closing shifts as needed
- Available to work at least 40 hours a week
- Be available to work on weekends and holidays
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
