| Functional Analyst (Coupa)– Remote –Crownsville, MD |
About us | - Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.
- Join us in driving growth and seizing new business opportunities.
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Background | - The client seeks one Coupa Analyst to augment the team with a focus in Analytics and reporting.
- The Contractor will also provide support which includes troubleshooting Production issues, configuring Coupa application, performing end-to-end testing of integrations, reports, and business processes. The Contractor would support the Production Coupa environment, future releases, and the development of new solutions and enhancements.
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Role and Responsibilities
| - Serve as subject matter expert on design and development of Coupa Analytics reports
- Support regression testing of new Coupa releases
- Document project deliverables such as requirements specification, design and test results.
- Design, build, test, deploy, and support systems and processes, while adhering to compliance requirements and best practices in change management
- Collaborate with technical and business subject matter experts to analyze process improvement opportunities, reduce process cycle times, and recommend changes to bring the Board in line with industry best practices.
- Document process changes, develop training materials, and conduct user training. Ensure all documentation is complete, current, and stored appropriately.
- Support review, prioritization, and testing of Coupa feature releases before the changes are deployed in production.
- Troubleshoot, research, and address system issues and process challenges
- Other duties as assigned.
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Minimum Qualification
| - A bachelor’s degree in Computer Science or a related degree in the IT field or equivalent experience.
- At least 4 years of experience in full SDLC for all task order applications and technologies.
- Strong analytical and development skills in Coupa Analytics
- The ability to configure, implement, test, and document solutions in Coupa.
- Regression testing of the application and integrations for the upcoming Coupa release.
- Ability to act with integrity, professionalism, and confidentiality.
- Experience working on Agile teams and with Scrum methodologies.
- Strong analytical, research, and conceptual-thinking skills to visualize solutions to a wide variety of needs.
- Ability to navigate organizational culture and flexibility on the application of best practices.
- Excellent interpersonal and negotiation skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
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Preferred Qualification | - Workday knowledge a plus.
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