Functional Analyst I at Three Point Solutions Inc
Fairfax, VA
About the Job
Job title : Functional Analyst I
Client : Health Care Industry
Duration : 12 months contract role
Location : Fairfax, VA 22031
Job Description
Purpose:
Provides Operations Support by obtaining facts; analyzing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers.
Essential functions:
- 50% Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution.
- 20% Supports operations systems by providing operating information to customers; answering questions; providing training.
- 20% Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation,
- 5% Verifies operations systems by developing testing methods; conducting and documenting tests.
- 5% Improves operations analysis job knowledge by attending training sessions; reading technical publications.
Qualifications:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum 2 years of experience in processing files required
- Proficiency in bringing and bridging data
- Strong problem-solving and analytical skills required
- Experience in claims and enrollment is required
- Experience with Claims 834 is required
- Experience with LuminX or Ebix is highly preferred
- Basic proficiency in Excel is required
- 2 round of video interview
Education Level:
- Bachelor's Degree
Education Details:
- Business Administration
Experience:
- 2 years' experience in (level 2 or above) operational role.
In Lieu of Education:
- In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Preferred Qualifications:
Knowledge, Skills and Abilities (KSAs):
- Ability to recognize, analyze, and solve a variety of problems., Proficient
- Highly proficient in Microsoft Office and similar applications., Proficient
- Organized, detail-oriented while meeting strict deadlines. , Proficient
- Excellent communication skills both written and verbal., Proficient
- Demonstrate ability to work independently, Proficient
- The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs.
- Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
- Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
- Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
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