GENERAL MANAGER - Springboard Hospitality

Job Title: Hotel Operations Manager

Responsibilities:

• Oversee daily hotel operations to ensure exceptional guest experiences.
• Manage staff recruitment, training, and performance evaluations.
• Develop and implement operational policies and procedures.
• Monitor financial performance and optimize revenue management strategies.
• Collaborate with marketing to enhance brand storytelling and guest engagement.

Qualifications:

• Bachelor's degree in Hospitality Management or related field.
• 5+ years of hotel management experience.
• Strong leadership and communication skills.
• Proven ability to drive operational excellence.
• Passion for lifestyle hospitality and guest satisfaction.