GIFT SHOP SALES ASSOCIATE - Covenant Health

Gift Shop Sales Associate, Gift Shop

Part Time, 32 Hours Per Pay Period, Night shift

Fort Sanders Regional Medical Center is an award-winning, certified, and accredited facility with 541 beds. As a Joint Commission Comprehensive Stroke Center, Fort Sanders offers state-of-the art care that maximizes recovery from stroke.  We are also the region’s leader in technology in areas such as bariatric surgery, robotic surgery and minimally invasive spine surgery. Our door-to-balloon times for heart attack patients are below the national average, and our hip fracture center offers advanced diagnosis, surgery and recovery procedures for hip patients.

Fort Sanders Regional Medical Center is a member of Covenant Health, a locally-owned, non-profit health system based in Knoxville, TN, with a “patient-focused” culture. It has been recognized by Forbes Magazine as its 2020 “Best-in-State-Employer” for Tennessee. The CEO of our company, Jim VanderSteeg, attends every new employee orientation and will ask you to sign our pledge of excellence to always put patients first, strive for excellence in everything we do, and make Covenant Health the first and best choice for patients in our region. As you’d expect, we offer our employees a robust benefits package, including: offering unmatched medical insurance, tuition reimbursement; student loan repayment assistance, certification bonuses; leadership and professional development programs; an employer-matched 401(k); and a generous Combined Time Off (CTO) program.

Position Summary:

Responsible for the daily operations of the hospital Gift Shop, including maintaining the appearance and stock of the Gift Shop and providing retail assistance to its customers.

Recruiter: Jennifer Gordon || jgordon2@covhlth.com || 865-374-8107

• Assists customers and operates cash register in courteous and efficient manner.
• Maintains knowledge of merchandise and prices.
• Accurately records gift shop sales.
• Responds to customer requests and questions in a courteous manner. Assists customers with selections as needed.
• Responsible for restocking and pricing merchandise on a regular basis.
• Assists in maintenance of equipment, stock levels on candy, helium, balloons and over-the-counter medicines, and other items requested by department leader.
• Maintains the appearance of the gift shop, including proper upkeep of displayed merchandise.
• Processes employee payroll deductions, exchanges and refunds in an effective and efficient fashion.
• Responsible for training new employees and volunteers.
• Maintains an awareness of shoplifters and follows proper procedure in apprehension and arrest.
• Opens and closes the store without assistance, balancing sales at days end.
• Follows policies, procedures, and safety standards. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education: 

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.  Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience: 

None. Retail experience preferred.

Licensure Requirement:

None