GTRI Atlassian Admin. Developer - Remote - Novalink Solutions LLC
Atlanta, GA 30318
About the Job
Georgia Tech Research Institute (GTRI) is looking for an Atlassian administrator to configure, manage, and enhance Jira and Confluence, including native functionality as well as researching, testing, and implementing plugins. The Atlassian administrator will be responsible for understanding the current process, gathering requirements, investigating potential solutions, analyzing impact, communicating with stakeholders, and implementing solutions.
This role provides challenging opportunities and ample room for critical thinking in building extensible solutions that meet the unique needs of our clients while scaling out to support the daily collaboration of the entire organization. The position will be based out of Atlanta, Georgia. We are open to fully remote candidates as long as they reside in the US.
*Candidate must be a US CITIZEN to be considered for this position.
Primary Responsibilities
o Collaborate with customers, other Business Analysts, and cross-functional teams to collect requirements and develop solutions to support the daily needs of a rapidly growing business.
o Research, test, and implement plugins for Jira, Confluence, and Bitbucket.
o Develop interfaces between external tooling and Jira/Confluence infrastructure.
o Manage complex Jira workflows, screen schemes, permission schemes, and notification schemes.
o Document requirements, solutions, as well as user and support reference guides.
o Develop specifications and test plans associated with new features or modifications.
o Confer with and provide support to technical group.
o Provide communications link between user and technical group.
o Provide ongoing user support including troubleshooting and resolution of issues.
o Perform other related duties as assigned.
Minimum Requirements
oExperience in setting up and supporting Atlassian Tools (Jira, Confluence, etc.).
oBasic SQL and JQL query experience.
oExperience customizing workflows, setting up dashboards, and generating reports.
oBasic knowledge and understanding of the software development cycle.
oExcellent problem solving skills and demonstration of critical thinking.
oStrong written and verbal communication skills.
Preferred Skills
oAbility to automate and extend base Jira/Confluence functionality, including scripting.
oDesign and develop customizations and plugins.
oExperience developing custom plugins using Java for Jira 9.x and Confluence 9.x.
oExperience using/extending REST API using Java for Jira and Confluence.
oKnowledge of Single Sign On protocols such as SAML, SAML2.
oFamiliarity with Git and branching models or other source control repositories.
Requirements
| Proven Atlassian administration experience configuring, managing, and enhancing Jira and Confluence. | Required | 3 | Years |
| Experience in setting up and supporting Atlassian Tools (Jira, Confluence, etc.). | Required | 3 | Years |
| Basic SQL and JQL query experience. | Required | 3 | Years |
| Experience customizing workflows, setting up dashboards, and generating reports. | Required | 3 | Years |
Qualifications Type Category Qualification Description Competency Required Skills Others Help desk support Help desk Novice (1-3 Years) No Skills Others Communication skills both verbal and written Novice (1-3 Years) No
Source : Novalink Solutions LLC
