General Manager - Transdev

Transdev North America is the largest private sector operator of multiple modes of transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 300 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming. https://www.transdevna.com

General Manager

The General Manager will proactively manage overall operations including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction and financial performance.

Transdev is proud to offer:

+ Competitive salary of $65,000 - 75,000, based on experience.

+ Attractive benefits package, including 401(k) with company contribution, medical, dental and vision

+ Paid time off & vacation

Key Responsibilities:

+ Handles all contractual services to include administrative functions, information systems, parts, purchasing, and inventory control.

+ Ensures compliance of all company procedures and policies to include First Quality Management (FQM) requirements.

+ Ensures services are provided within budget and action plans developed and implemented to improve operational efficiencies.

+ Maintains company and contractual assets (vehicles, facilities, inventories, tools, and equipment).

+ Ensures compliance of local, state, and federal laws and regulations (EPA, OSHA, DOT, ADA, and EEOC).

+ Analyzes, prepares, and develops budget and forecasts,

+ Negotiates, prepares, and develops forecasts,

+ Negotiates operating budgets and contractual terms with customers.

+ Assesses resource needs, problems, and trends and plans accordingly.

+ Develops action plans to ensure customer retention.

+ Assures a safe working environment.

+ Provides and promotes effective communication with customers.

+ Provides leadership and guidance to develop location and company bench strength.

+ Establishes training goals and requirements for all personnel.

+ Satisfies client, corporate, and contractual reporting requirements and needs.

+ Assists in technical sales support and develops sale leads.

+ Continuously builds relationships with employees, the client, union partners, and the local community.

+ According to location/client contract, sets commercial and operational strategic direction for the business unit team.

+ Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.

+ Identifies, suggests, and develops business growth opportunities.

+ Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.

+ Identifies and analyzes KPIs to maintain positive results.

+ Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies.

+ Determines and delivers business unit budget.

+ Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards.

+ Oversees all staff management and assigns development training in liaison with the corporate team as appropriate.

+ Ensures effective environmental compliance and sustainability management.

+ Provides complete and accurate data collection, compilation, analysis, and reporting

+ Other duties as required.

Qualifications:

+ Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.

+ Experience in Business Administration, Logistics, Transportation or related field or equivalent business experience preferred.

+ At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.

+ Knowledge of relevant federal and state employment laws.

+ Thorough knowledge of transit system regulations and operations.

+ Ability to build solid and maintain strong working relationships with clients.

+ Ability to manage cost control and financial budget.

+ Working knowledge and proficiency with Microsoft Office Suite.

+ Understanding of technology, apps, Wi-Fi, and understanding of transportation technology.

+ Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.

+ Ability to organize and perform work efficiently, strong attention to detail.

+ Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances, and negotiations.

+ Subject to a DOT physical exam and DOT drug testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please review here: https://transdevna.com/california-employee-privacy-policy">https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy.

Job Category: General Managers / Asst General Managers / Ops Managers

Req ID: 3469

Pay Group: U3A

Cost Center: 49040

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.