General Manager - Graduate by Hilton Palo Alto - Schulte Companies

Collegiate Hotel Group® is seeking a General Manager to lead Graduate by Hilton Palo Alto and its brilliant team of hospitality enthusiasts.

JOB DUTIES AND RESPONSIBILITIES

* Managing budgets and financial plans and controlling expenditure

* Maintaining statistical and financial records

* Setting and achieving sales and profit targets

* Recruiting, training, and monitoring staff

* Planning work schedules for individuals and teams

* Meeting and greeting customers

* Dealing with customer complaints and comments

* Addressing problems and troubleshooting

* Ensuring events and conferences run smoothly

* Supervising maintenance, supplies, renovations, and furnishings

* Dealing with contractors and suppliers

* Ensuring security is effective

* Carrying out inspections of property and services

* Ensuring compliance with licensing laws, health and safety, and other statutory regulations

* Act as a storyteller for our brand, our hotel, and it’s décor

* Work with colleagues to deliver inspirational service

EDUCATION AND EXPERIENCE

* Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel

* Bachelor's Degree in Hospitality Management or Business preferred

KNOWLEDGE, SKILLS AND ABILITIES

* Ability to communicate effectively verbally and in writing

* Demonstrated ability to lead a team

* Excellent attention to detail

* Financial savvy

* Proficient in Microsoft Office products

BENEFITS/ PERKS

* Work today, get paid today, with Daily Pay!

* Free telemedicine and virtual mental health care access for all team members starting day one!

* Multiple health insurance and life insurance options

* 401k plan + company match

* Paid time off for eligible team members

* Holiday pay/ paid holidays

* Pet insurance

* Employee Assistance Program

* Discounted hotel rooms

* Savings Marketplace discounts on event tickets, electronics, gym memberships + more!

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Collegiate Hotel Group is an Equal Opportunity Employer.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled