General Manager - LIME Painting of Orlando

About LIME Painting

LIME Painting is a leader in luxury painting and restoration services, offering high-quality craftsmanship and exceptional customer experiences. We are seeking a dedicated General Manager to oversee operations, lead our team, and drive business growth. If you have strong leadership skills, a strategic mindset, and a passion for excellence, we want to hear from you!

Position Overview

As the General Manager at LIME Painting, you will be responsible for managing day-to-day operations, driving lead generation, overseeing production, and ensuring exceptional customer service. This role requires a strategic thinker with the ability to manage multiple tasks and lead a team to success.

Key Responsibilities

Daily & Weekly Tasks

• Lead Generation:

  • Canvass neighborhoods in our demographic to identify potential clients.
  • Research and engage in business networking opportunities to build relationships and referral programs.
  • Establish strategic partnerships with realtors, interior designers, builders, and participate in trade shows.

• Administrative Management:

  • Manage CRM systems (Client Tether/Service Minder) for tracking leads and client interactions.
  • Oversee platforms like Angie, Houzz, Neighborhood apps, Facebook Groups, and Craigslist for lead generation.
  • Manage Google My Business profile for online visibility.
  • Answer all incoming business calls and make outbound calls for appointment setting, industry contacts, follow-ups, and reminders.
  • Respond to web and social media leads promptly.

• Meetings & Team Management:

  • Facilitate daily huddles to set goals, map territories, and motivate the team.
  • Lead weekly quality meetings and ensure team participation in all company meetings.
  • Attend monthly mastermind calls, quarterly summits, and weekly rally calls.
  • Facilitate and participate in training sessions and workshops.

• Social Media Management:

  • Maintain and post daily relevant and engaging content on social media platforms.
  • Grow the company’s social media following, impressions, and engagement.
  • Create interactive content such as surveys and raffles to boost engagement.

• Production Oversight:

  • Oversee subcontractors and projects, ensuring quality and progress.
  • Meet with customers and conduct site visits to supervise project development.
  • Update and manage the Annual Planning Workbook and Marketing Tracker.
  • Track and analyze key performance indicators (KPIs) using the company scorecard.

Bi-Weekly Tasks

• Process payroll and ensure timely and accurate payment to employees.

Monthly Tasks

• Collaborate with the accountant to close monthly financial books.
• Prepare and review expense reports.
• Attend local chamber of commerce events, sales expos, and networking events.
• Schedule and attend meetings with paint representatives to stay updated on industry trends and products.

Ad Hoc Tasks

• Recruit, onboard, and train new team members.
• Create and maintain personnel files for all employees.
• Maintain accurate records in our tech platforms and Google systems.

Qualifications

• Proven experience in a management or leadership role, preferably in sales, marketing, or operations.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in CRM systems and social media management.
• Ability to lead and motivate a team, driving performance and accountability.
• Experience in luxury services or the painting/restoration industry is a plus.
• Strong problem-solving skills and the ability to make strategic decisions.

What We Offer

• Competitive salary with performance-based bonuses.
• A comprehensive benefits package, including health insurance and retirement plans.
• Opportunities for professional growth and development within LIME Painting.
• A dynamic and supportive work environment that values innovation and excellence.

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