Generator Technician - HM Cragg

Position Overview:

HM Cragg/TW Enterprise have been an industry leader in the backup power solutions space for over 40 years and has achieved 600% growth over the last 10. This past year has been another record setting year for the company with 35% revenue and 10% headcount increase, and we show no signs of slowing down. One important factor that has contributed to their continued success is that we are an employee-owned organization which fosters a culture of accountability and collaboration. In addition to competitive compensation and benefits, we also believe in providing our employee-owners opportunities to advance their careers and accelerate their individual growth - both personally and professionally.

The Generator Technician will install, repair and perform routine and preventative maintenance on generators and back-up power systems.

Reporting Relationship: The Generator Technician reports to the Service Manager

Responsibilities/Accountabilities:

• Able to perform generator repairs of industrial generators as well as preventative maintenance

• Able to perform generator troubleshooting and diagnostics

• Maintains knowledge of updated changes in various models of equipment

• Evaluates and recommends any required repairs

• Excellent customer skills

• Proactively stays up to date on safety training, compliance, and knowledge of HAZMAT and DOT requirements

• Continually trains and develops to advance to next levels of Generator Technician (Air-Cooled through Master Certification)

• Perform other duties as assigned

Skills/Knowledge:

• Possess a working knowledge of the Generator Technician position and how it relates to the overall business and its' objectives

• Must conform to company policies and procedures and meet company goals and objectives as well as protect the company assets and interests

• Must have and be able to maintain a current driver's license and acceptable driving record per HM Cragg insurance carrier standard

• Must be able to pass and maintain drug and alcohol testing requirements

• Must be computer literate, a Windows based environment preferred (MS Word, Excel, Power Point, Access, Outlook)

• Must be dependable and able to work independently

• Must be able to lift 100-150 pounds several times a day

• Must be able to bend and twist several times a day

• Must be able to work arms extended above head for extended amounts of time

• Must be able to work flexible hours, days, travel and stay overnight

• Ability to maintain a professional appearance, promote and maintain a clean, neat, and safe work environment

• Possess troubleshooting skills and be able to effectively operate basic shop equipment

Personal Attributes:

• Demonstrates honesty and integrity in work and relationships

• Demonstrates servant-based principles with internal and external customers

• Demonstrates innovation/creativity in work

• Possesses strong work ethic and takes ownership of both company and client goals/objectives

• Focused on understanding, meeting, and exceeding customer expectations

• Focused on collaboration and teamwork for the mutual success of the company and its employees

• Demonstrates a willingness to sacrifice personal time for the company as conditions warrant

Travel expectations:

Up to 50% based on HM Cragg/TWE projects and time of year.

Qualifications:

• High school diploma or equivalent

• Industry experience preferred - Generators, Power Equipment, and Transfer Switches

• Experience installing/repairing generators preferred

• Generac power generation equipment and training desired

• Efficient in Microsoft Suite products including Excel, Word, Outlook and Power Point

Compensation:

Based on experience and certification(s).

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. HM Cragg/TWE reserves the right to amend and change responsibilities to meet business and organizational needs as needed.