Global IT Software Engineer Senior Manager & Chapter Lead - The Boston Consulting Group

To realize our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. Delivering our clients unrivalled experience of exceptional service, value and flexibility is part of our DNA. We are looking for people who are passionate about Agile ways of working and want to spread this approach within our teams and business processes. 
 
To execute this transformation, we need people who take the lead in defining standards and guardrails of working and developing expertise within the chapter. Chapter Leads will optimize the deployment of Chapter members across Squads and line-manage Chapter members to guide and  develop their skills and expertise.  

As a Chapter lead, you will blend deep domain expertise with a passion for coaching and developing people. You will lead a team of Chapter members, who will be embedded in multiple Squads but report to you as their line manager. You will help them grow and develop in their area of expertise and ensure alignment on the “how” of the work they perform in Squads. You will serve as a “player-coach,” spending part of your time embedded in a Squad yourself. You will work as a Squad Member in your domain of expertise, helping to advance the work and using your experience to maximize Squad performance. You will also be committed to maintaining and developing your own expertise and knowledge to ensure that you and your Chapter members bring the latest thinking to your roles. You will bring expertise in full stack development, Performance, and stability of custom-built products. This chapter lead role oversees all aspects of backend development including API and core functional logic, with add on skill of frontend development. This may include developing API development, backend development in technologies like python, Typescript, React. Work would also involve documentation of all designs and development. It would be required to attend agile ceremonies and demo/present the development work incrementally.  

Among your responsibilities, you will: 

Continuously develop Chapter expertise 

• Maintaining best-in-class Chapter expertise and resources in order to deliver the right knowledge and skills to Squads. 
• Staying abreast of relevant developments and innovations in domain area, both internally and externally. 
• Maintaining your own technical knowledge through learning and continuous improvement. 

Develop Chapter members and the Chapter as a whole 

• Overseeing, providing feedback, and developing Chapter members to help improve domain knowledge and better serve the Squads in which they work. 
• Discussing Chapter development progress and opportunities with the Tech Area Lead. 

Share knowledge and expertise within and outside of the Chapter 

• Ensuring the “how” of the work performed by Chapter members is aligned with established technical roadmaps and guardrails to drive strategy. 
• Sharing relevant insights and developments within area of expertise with Chapter members and related Chapters. 
• Actively sharing knowledge and expertise across the organization with other Chapters. 

Identify resource needs throughout the organization 

• Engaging Product Owners, Tribe Leads, and Tech Area Leads to allocate Chapter members and ensure Squads have proper technical resourcing and functional expertise. 
• Identifying expertise and resource gaps and training or hiring the talent needed to address them. 

Work in a Squad to realize its mission 

• Advancing the work of the Squad based on items in the backlog and priorities set by the Product Owner. 
• Sharing expertise with Squad members and working cross-functionally to advance the work of the Squad. 

Enable the organization’s new way of working 

• Modelling behaviors to support the organization’s transformation to a new way of working. 
• Actively creating and maintaining a positive culture within the Chapter based on Agile leadership behaviors.