Guest Accounts Director - Book & Ladder LLC

Job Title: Guest Ledger Coordinator

Principal Objective: Ensure proper upkeep of all guest ledgers and records to support the financial success of the community while providing an exceptional experience aligned with the Book & Ladder Mission.

Responsibilities:

• Maintain accurate guest ledgers and financial records.
• Assist guests and guarantors with inquiries and account issues.
• Collaborate with team members to enhance guest experience.
• Prepare financial reports and assist in audits.
• Ensure compliance with financial policies and procedures.

Qualifications:

• High school diploma or equivalent; degree in finance preferred.
• Proven experience in financial record-keeping.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.
• Proficient in financial software and Microsoft Office.