Guest Greeter - Moda Cafe & Bakery

Moda Cafe & Bakery is hiring a highly skilled Guest Greeter!

Overview:

Moda Cafe & Bakery is opening soon in Chantilly, VA, and we are excited to build our team. We are looking for dedicated and professional individuals to join us as a Host/Hostess at Moda Cafe & Bakery. You will be the first point of contact for our guests, ensuring they receive a warm and professional welcome. Your role involves managing reservations, seating guests, and maintaining the flow of the restaurant to ensure an excellent dining experience.

Key Responsibilities:

Reports to: Supervisor/Assistant Restaurant Manager/General Restaurant Manager

• Greet guests warmly upon arrival, manage reservations, and seat guests at appropriate tables.
• Provide guests with menus, coordinate the delivery of high chairs for children, and keep them informed about wait times if necessary.
• Maintain the cleanliness and organization of the reception and entrance areas.
• Manage incoming calls and online reservations, and respond to emails and other communication channels promptly.
• Ensure all guest interaction is in line with Moda Cafe service standards.
• Attend daily briefings to stay informed and contribute to operational success.
• Ensure personal hygiene and professional appearance at all times.
• Handle guest complaints and suggestions professionally and relay them to management as needed.
• Maintain a thorough understanding of the menu and provide guests with accurate information.
• Collaborate with other departments to ensure seamless service and a high level of guest satisfaction.
• Implement decisions and changes made by your manager promptly and effectively.
• Keep your supervisor informed about operations, issues, and other relevant matters.

"Quality in every sip, flavor in every bite." Your experience at Moda Café & Bakery, where each coffee is brewed to perfection, and every dish is crafted with care, ensuring that every moment spent with us is a delightful one.

Benefits

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