Guest Relations Attendant FULL TIME + PERMANANT + BENEFITS - Better Talent

COMPANY OVERVIEW:

Hodnett Cooper Vacation Rentals is a locally owned, family business with more than 30 years of experience as a market leader in vacation rentals and real estate in the Golden Isles.  St. Simons Island and the surrounding area are beautiful destinations, and we enjoy welcoming more than 2.4 million visitors to our area each year.  It comes as no surprise to us that our beautiful Island has received many accolades over the years.  From USA Today’s “Best Warm Weather Town” to Travel + Leisure’s top 10 “Best Islands in the Continental US,” the list goes on and on.  We can't wait for you to explore and experience our beautiful Golden Isles beaches, warm weather and charming island attractions. One hour south of Savannah, Georgia and one hour north or Jacksonville, Florida; Saint Simons is known for temperate weather and year-round outdoor activities such as boating, golf and tennis.

We pride ourselves in being St. Simons Island’s comprehensive resource for vacation rentals and coastal Georgia information, featuring over 300 vacation rental homes and condominiums, as well as a collection of luxury vacation rentals - all while savoring the island lifestyle with friends and family!

POSITION SUMMARY:

This position's sole purpose is to be kind and helpful to others. In this role we ask that you assist guests, owners, and teammates with thoughtful, outgoing, energy. The ideal candidate for this role thrives in multitasking, is able to work with teammates or independently. This team member is enthusiastic and professional in person or on the telephone. This candidate is familiar with St. Simons Island and surrounding areas and is able to quickly and easily provide personalized recommendations. A strong mastery of a all-MS Office suite programs as well an aptitude for quickly learning new technology are needed. 9AM-5PM; Tuesday- Saturday, must be available weekends and holidays.

RESPONSIBILITIES:

• Assist guests, owners and reservationists. Liaise with partners and vendors. Support others within the office environment.

• Respond to guest needs, requests, and complaints. Offer suggestions of activities and dining.

• Review property schedules, assist guests and vendors with access. 

• Enthusiastically greet guests and clients, offer recommendations if requested

• Keep records, run daily reporting.

• Communicate pertinent guest information to designated departments

QUALIFICATIONS:

• Previous experience in customer service, front desk service, or other related fields

• Ability to build rapport with guests, owners and clients

• Strong organizational skills

• Excellent written and verbal communication skills

• Outgoing, Upbeat, Enthusiastic

• Available Tuesday through Sunday and holidays.

COMPENSATION & BENEFITS:

Hourly Rate: $16.00 - $20.00

Benefits:

• Paid time off such as PTO, sick days, and vacation days
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Retirement benefits or accounts
• Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
• Employee recognition programs
• Workplace perks such as recreation activities, food and coffee, and flexible work schedules