Guest Services Team Leader - Jordan's Furniture

Overview

Are you looking for a fun, fast paced leadership role in an entertainment retail environment where you are constantly on the go on an obstacle course?  Do you enjoy motivating and developing a team, while providing an exceptional customer experience?  If so, Jordan’s Furniture has the career for you.  We are currently looking for a Team Lead to help oversee a Ropes Course in our Portland, ME location!

The schedule varies between nights, holiday and weekends. 

The starting pay rate for this position is $19.00 per hour

Why you will love this job.

• Team atmosphere – We’re all family here!
• Fast paced environment – Your days will fly by.
• Flexible schedules
• Helping your team grow and develop

Why you will love Jordan’s Furniture.

• Great Benefits – medical, dental, vision and more!
• Unique Culture
• Career growth- The possibilities are endless
• Fun… lots of fun in a culture where you are a priority

#INDS

Responsibilities

Responsibilities we need you to perform...

• Assisting with coordinating the schedules and activities of Guest Services Representatives
• Managing and coordinating the ropes course and other special events (e.g., screenings, media previews, charity events)
• Greeting customers with enthusiasm
• Maintaining all safety certifications and providing ongoing education/training for staff
• Conducting inspections of Ropes course and equipment
• Providing courteous service/assistance to store and theater visitors including customer service situations
• Overseeing all areas associated with serving food and refreshments at the concession area (including cashiering)
• Ensuring ticketing and concession reporting systems are fully operational
• Verifying and reconciling electronic and manual sales transactions 

Qualifications

Here’s what skills we need you to bring...

• Be able to lead and mentor a team and be a role model
• Ability to apply a high level of courtesy and professionalism to all guests in person and over the phone
• 6 months - 1 year of related experience preferred
• Ability to stand for long periods of time
• Ability to speak in front of a large audience
• Ability to work nights, weekends, and holidays
• Must be 18 years or older

Jordan’s prides itself on having a strong, loyal J-Team.  We recognize we are ‘One Team, One Goal’ working together to continue to strengthen Jordan’s place in the market and as an employer of choice.  What are you waiting for? Apply now! 

Jordan’s Furniture is an Equal Opportunity Employer