HEALTH PROGRAM OPERATIONS SPECIALIST - TRANSGENDER & GENDER NON-BINARY HEALTH - University of Washington

Req #: 238080 Department: HMC - TGNB HEALTH PROGRAM Posting Date: 09/16/2024 Closing Info: Open Until Filled Salary: $6,617 - $9,925 per month Shift: First Shift Notes: **The University of Washington (UW) offers a wide range of benefits as part of your total compensation package.** Choose from top medical and dental insurance programs; plan for your future with tax-deferred investing through the UW retirement options; enjoy generous vacation and sick leave policies; and protect yourself and your family with life and long-term disability insurance. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2016/07/prostaff.pdf) **Harborview Medical Center** has an outstanding opportunity for a **Health Program Operations Specialist** in the **Transgender and Non-Binary Gender Health Program.** **WORK SCHEDULE:** + 100% FTE + Days **DEPARTMENT DESCRIPTION:** UW Medicine's (UWM) Transgender and Gender Non-Binary Health Program's primary goal is to reduce the health disparities experienced by the transgender and gender non-binary (TGNB) community by providing inclusive and patient-centered gender affirming healthcare access that is integrated throughout primary, surgical, specialty, and mental health services. The TGNB Health Program strives to ensure equity, diversity, and inclusion principles inform all system-wide quality improvement processes and practices, and incorporates TGNB community voices and health equity measures into program development. **POSITION HIGHLIGHTS:** + Conveniently located near public transportation + Make a difference for the patients and employees we serve + Opportunity to provide career growth **PRIMARY JOB RESPONSIBILITIES:** + Organize and independently coordinate the administrative and revenue cycle operations of the UW Medicine TGNB Program. + Accountable for the optimization of the clinic support service workflow + Provide oversight and direction to the program by ensuring efficiency in practice management, financial, and supports the strategic planning of the program + Under the general direction of the TGNB Program Director, perform project management duties for the program - leading and overseeing improvement processes and projects related to workflow improvement in terms of efficiency, productivity, revenue capture, and/or effectiveness in supporting the clinic's strategic goals as well as UW Medicine's Pillar Goals + Identify and recommend actions necessary to promote operational efficiencies to enhance patient access and the patient experience + Work across the UW Medicine system to implement the vision and goals of the program + Partner with clinical and operational leaders from the UW School of Medicine, Office of Healthcare Equity, HMC, UWMC, and UWMPC + Work directly with patients and community leaders in the LGTBQIA+ population as a representative of UW Medicine **REQUIREMENTS:** + At least 4 years of experience in clinical operations (capacity management, scheduling, referral management, access initiatives and planning) + Bachelor's degree in Public Health, Social Work, Nursing, or related field preffered **ABOUT HARBORVIEW MEDICAL CENTER** As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. **Challenge. Collaboration. Compassion. (https://www.uwmedicine.org/about/career-opportunities/harborview-medical-center)** **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community. UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Find your place at Washington's only integrated health system devoted to improving the health of all people. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.