HVAC Comfort Advisor - Bill Howe Plumbing

The Bill Howe Family of Companies is a San Diego-based family-owned and operated plumbing, heating and air conditioning, restoration and flood services company. Since its inception in 1980, Bill Howe Plumbing, Inc. strived to be San Diego's most reliable plumbing company. Through high quality work and competitive pricing, Bill Howe Plumbing not only became a company of success stories, but also grew into one of San Diego's largest commercial and residential property services companies.

Bill Howe is currently hiring an experienced HVAC Comfort Advisor. HVAC Comfort Advisor is a professional sales position responsible for providing exceptional customer service at all times. Listens to customers' concerns in regards to the HVAC services provided and suggests proper treatments or solutions to address their service needs.

Responsibilities

• Develop profitable sales, and acquire customers through our established sales and marketing program
• Make recommendations to the customer regarding the different options they have to resolve their wants and needs
• Identify new business opportunities by performing direct sales activities, and provide support to the administrative personnel as requested
• Communicate proper operation and owner's maintenance of the installed equipment to the consumer
• Answer related questions as to operation, features, and functions to the homeowner
• Perform required documentation for each installation and have client sign necessary paper work and collect payments as directed
• Develop self-generated leads through networking, data mining (from existing client records), and referral generation from previous clients
• Other duties as assigned

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life insurance
• 401 (k)
• 401 (k) matching
• Paid Training
• Paid time off

Qualifications

• Minimum of 3-5 years of Sales and Installation experience required
• Driver's License required
• Knowledge of Microsoft Excel and Microsoft Word required.

Core Competencies

• Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Ability to effectively organize, prioritize, multi-task and manage time.
• Demonstrated accuracy and productivity in a changing environment with constant interruptions.
• Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.

Physical Requirements

• Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
• Operate standard office equipment (computers, phones, copier, fax machine or scanner).

Environmental Conditions

• Office/Field setting

Bill Howe Plumbing, Heating & Air is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 245-5469.