Hampton Inn General Manager at Hampton Inn Roanoke/Hollins

Shamin Hotels, an-award winning and one of the largest hotel management, development, and ownership companies in the Mid-Atlantic, is seeking a Hampton Inn General Manger to join our talented Team.

We are seeking an accomplished leader with a passion to serve others, a strong communicator, and someone who excels at challenges.  As General Manager, you will be responsible for leading and managing all hotel operations including but not limited to sales, human resources, housekeeping, maintenance, guest satisfaction, brand standard compliance, and operational efficiency. This position reports to the Regional Director of Operations.

Shamin Hotels thrives on collaboration, innovation, and a shared sense of purpose. Our team members are not just employees; they are valued contributors, instrumental in driving our company's growth and shaping its future.

Joining our team means joining a group of passionate individuals who are driven by a shared mission and a commitment to excellence. You will have the chance to collaborate with talented professionals across various disciplines, benefiting from their expertise and insights. As a result, you will continually challenge yourself, expand your skill set, and achieve new heights of success.  Whether you are seeking vertical growth within your area of expertise or exploring new horizons through cross-functional opportunities, we are committed to supporting your professional journey.  We offer competitive compensation packages, comprehensive benefits, and additional perks such as hotel discounts for all team members. Take the first step towards an enriching career by joining our dynamic team and discover what is possible.

General Duties and Responsibilities: 

●      Recruit, hire, train, and motivate team members to deliver anticipatory hospitality, sparkling clean product, and exceeding brand standards.

●      Maintains product and service quality standards by conducting ongoing evaluations and leads by example. Expert in Front Desk operations.

●      Implements the hotel level sales program for negotiated accounts and group sales. Works with Revenue Management liaison to maximize RevPAR.

●      Demonstrates self-confidence energy, and enthusiasm always.

Job Requirements

●      3 years of hospitality experience supervising others in Front office Operations. Experience with Quality assurance as it relates to housekeeping inspections.

●      Proficient in revenue management tools of the respective brand and Microsoft office products.

●      Flexibility to work various schedules based upon business demands. Some nights holidays possible. Partial weekend work frequently the norm.

●      Proven management and interpersonal skills

●      Possess excellent communication and analytical skills with the ability to prioritize and handle multiple tasks simultaneously in a fast-paced environment

We are proud to be an equal-opportunity employer and maintain a drug-free work environment. We participate in E-Verify to assure the employment eligibility of our staff to work in the United States. We also perform thorough background and reference checks on potential employees.