Head of Sales & Operations, General Manager at Avenica

Job Title: General Manager, Head of Sales & Operations
Reports to: President

Summary of Position
The General Manager is responsible for the overall financial, operational, and sales performance of Avenica's client. The General Manager sets the goals and objectives of the company, which will be outlined in the annual forecast, with a primary goal of achieving maximum sustainable profitability. It is the responsibility of the General Manager to ensure the management team consistently upholds the company's policies and provides strong leadership and a safe work environment for its employees.

Responsibilities and Duties

• Establish the overall business strategy for Avenica's client to achieve maximum sustainable profitability.
• Develop and actively guide the leadership team to meet the objectives of the business strategy.
• Oversee the daily operation of sales, operations, facilities, and asset management.
• Create analysis of sales, expense, and inventory data, and establish plans to meet and exceed profitability goals.
• Lead the sales team by developing appropriate goals and establishing strategic selling strategies.
• Collaborate with the sales team in the research, identification, and implementation of new products, programs, and industries for growth opportunities to enhance profitability.
• Possess excellent understanding of current market conditions and changing trends, and respond to the market by implementing strategies to meet objectives.
• Recommend and execute hiring, compensation, and other decisions related to conditions of employment in conjunction with Human Resources.
• Maintain appropriate staffing levels to meet business requirements.
• Develop and maintain strong relationships with customers and suppliers.
• Demonstrate good business acumen and decision-making.
• Manage, direct, and provide guidance to the administrative staff to ensure the office runs smoothly and all customer priorities are achieved.
• Assist in problem-solving and resolution of related issues with customers and suppliers.
• Motivate employees and provide support and training for career development.
• Promote a positive work environment based on sound business ethics, teamwork, and continuous improvement.
• Operate with high integrity and ensure the same standards from subordinates.
• Maintain a safe work environment and ensure compliance with regulations and standards.

Required Qualifications

• Bachelor's degree with an emphasis on Business Management or related area
• 5-7 years of experience in business management
• Minimum of 10 years management experience
• Proven experience as a main leader or executive overseeing P&L responsibilities
• Exceptional leadership, interpersonal communication, and relationship-building skills
• Excellent written and oral communication skills; ability to communicate at all levels of the organization
• Operate with high integrity and ensure the same standards from subordinates
• Ability to motivate, train, and develop employees
• Results-driven mindset with a focus on a continuous improvement culture
• Excellent organizational, problem-solving, and time management skills
• Ability to analyze, track, and maintain accountabilities
• Market experience, ensuring the ability to recognize opportunities
• Microsoft Office proficiency, including Word, Excel, PowerPoint, and Outlook
• Valid State Driver's License

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