Health Care Representative - Michigan State University(MSU)
East Lansing, MI
About the Job
### Position Summary
Functions as customer service representative both in person and over the phone at Counseling and Psychiatric Services at the MSU Union and Olin Health Center locations. Typical duties of successful candidate include scheduling appointments, greeting visitors, check in patients, medical insurance verifications, and coordination of patient referrals.
### Minimum Requirements
Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office; or an equivalent combination of education and experience.
### Desired Qualifications
Completion of a healthcare or medical office assistant certificate or similar coursework; extensive knowledge of computer software including Microsoft products, Outlook email, Titanium, and Athena electronic health records; understanding of HIPAA/patient confidentiality; critical decision-making skills while under stress; excellent interpersonal skills to schedule appointments and interact with psychiatrists, psychologist, counselors, and social workers.
### Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
### Required Application Materials
Cover Letter
Resume
### Work Hours
STANDARD 8-5
### Website
UHW.MSU.EDU
Bidding eligibility ends October 1, 11:55 PM
Functions as customer service representative both in person and over the phone at Counseling and Psychiatric Services at the MSU Union and Olin Health Center locations. Typical duties of successful candidate include scheduling appointments, greeting visitors, check in patients, medical insurance verifications, and coordination of patient referrals.
### Minimum Requirements
Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office; or an equivalent combination of education and experience.
### Desired Qualifications
Completion of a healthcare or medical office assistant certificate or similar coursework; extensive knowledge of computer software including Microsoft products, Outlook email, Titanium, and Athena electronic health records; understanding of HIPAA/patient confidentiality; critical decision-making skills while under stress; excellent interpersonal skills to schedule appointments and interact with psychiatrists, psychologist, counselors, and social workers.
### Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
### Required Application Materials
Cover Letter
Resume
### Work Hours
STANDARD 8-5
### Website
UHW.MSU.EDU
Bidding eligibility ends October 1, 11:55 PM
Source : Michigan State University(MSU)