Health Care Sales Associate - Erickson Living
Springfield, VA
About the Job
Location:
Greenspring Village by Erickson Senior Living
Join our team as a Health Care Sales Associate! The Health Care Sales Associate serves as the first point-of-contact for customers (internal and external) in the Continuing Care Sales Office. The sales professional handles all customer calls (inbound and outbound), tours/visits of prospects to the Continuing Care, and inquiries on how to become a resident. The associate gathers information, assess the customer/prospect needs, and determines next steps in the sales process. The Health Care Sales Associate must be a self-starter, exercise discretion and independence to meet or exceed the teams’ sales goals.
All information regarding the resident is confidential. This position requires maintaining all confidential information regarding the residents.
Working Relationships:
Interfaces with residents, family members, department managers, nursing staff, and resident services, outside callers, social workers, accounting, medical staff, sales and information and outside networking professionals.
What we offer
+ A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
+ Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
+ PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
+ 401k for all team members 18 and over with a company 3% match
+ Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
+ 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
+ Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
+ Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
Compensation: Up to $31.00/hour based on experience
How you will make an impact
+ Respond to customer inquiries (phone and walk-in), answering questions about the community, priority list, reservation process, and admissions process
+ Determine customer needs, assists in appointments with the Health Care Sales Director, and conducts sales appointments and tours
+ Manage all activities related to move-ins, move-outs, and transfers within Continuing Care (Skilled Nursing, Long Term Care, Assisted Living, and Memory Care)
+ Coordinate details relevant to these processes with other community departments
+ Verify financial information for official documentation and assists customers in the application process
+ Coordinate with General Services staff on room refurbishing, room keys, and work order process
+ Execute apartment releases and move-in advice forms for all residents and notifies departments of vacated units
+ Oversee daily census distribution process
+ Serve as a representative for Continuing Care Sales when interfacing with hospital staff, physicians, and other professional referral sources.
What you will need
+ Minimum of 1 year of Health Care Sales or Senior Living Sales experience required
+ Minimum of 1 year of administrative office experience required; health care or senior living sales experience preferred
+ Strong organizational skills and attention to detail
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Greenspring is a beautiful 58-acre continuing care retirement community in Springfield, Virginia. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Greenspring helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Greenspring Village by Erickson Senior Living
Join our team as a Health Care Sales Associate! The Health Care Sales Associate serves as the first point-of-contact for customers (internal and external) in the Continuing Care Sales Office. The sales professional handles all customer calls (inbound and outbound), tours/visits of prospects to the Continuing Care, and inquiries on how to become a resident. The associate gathers information, assess the customer/prospect needs, and determines next steps in the sales process. The Health Care Sales Associate must be a self-starter, exercise discretion and independence to meet or exceed the teams’ sales goals.
All information regarding the resident is confidential. This position requires maintaining all confidential information regarding the residents.
Working Relationships:
Interfaces with residents, family members, department managers, nursing staff, and resident services, outside callers, social workers, accounting, medical staff, sales and information and outside networking professionals.
What we offer
+ A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
+ Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
+ PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
+ 401k for all team members 18 and over with a company 3% match
+ Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
+ 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
+ Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
+ Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
Compensation: Up to $31.00/hour based on experience
How you will make an impact
+ Respond to customer inquiries (phone and walk-in), answering questions about the community, priority list, reservation process, and admissions process
+ Determine customer needs, assists in appointments with the Health Care Sales Director, and conducts sales appointments and tours
+ Manage all activities related to move-ins, move-outs, and transfers within Continuing Care (Skilled Nursing, Long Term Care, Assisted Living, and Memory Care)
+ Coordinate details relevant to these processes with other community departments
+ Verify financial information for official documentation and assists customers in the application process
+ Coordinate with General Services staff on room refurbishing, room keys, and work order process
+ Execute apartment releases and move-in advice forms for all residents and notifies departments of vacated units
+ Oversee daily census distribution process
+ Serve as a representative for Continuing Care Sales when interfacing with hospital staff, physicians, and other professional referral sources.
What you will need
+ Minimum of 1 year of Health Care Sales or Senior Living Sales experience required
+ Minimum of 1 year of administrative office experience required; health care or senior living sales experience preferred
+ Strong organizational skills and attention to detail
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Greenspring is a beautiful 58-acre continuing care retirement community in Springfield, Virginia. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Greenspring helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Source : Erickson Living