Health Information Coordinator - LPN - Ohio Living

Health information is your thing.

You’re thorough and organized and you love working in an environment that allows you to dot you “Is” and cross your “Ts”. You understand that the accuracy of your work makes a big difference and you do your best to audit medical records and clinical documentation. You take pride in the work that you do and understand that doing your job well is vital to the success of our organization. We think you would be the perfect fit for the Health Information Coordinator - LPN position at Ohio Living.

The ideal candidate can work at any of our home health and hospice offices in Columbus, Willoughby/Cleveland, or Toledo. 

Why Ohio Living is different

• Close-knit culture. We’re more like a second family here. You’ll get to know your team, our residents and patients, and you’ll appreciate the additional joy it brings to your work.
• Better balance. You’ll find we are committed to ensuring great work/life balance for you.
• Different pace. We’re not as frantic as a hospital and serve a different population. You’ll love that you get the support you need here.
• Attractive pay and benefits. We offer everything you expect, plus a retirement plan, paid time off, education assistance, pay advances up to $500, and recognition programs.

What you’ll do

Support the clinical home health and/or hospice teams to utilize a collaborative process to review, plan, monitor, and evaluate the options and services required to meet patients’ needs while coordinating available resources to promote quality and cost-effective outcomes.  Specifically, we will look to you to collaborate to manage processes, protocols, and timeliness of all referrals to meet the comprehensive needs of the patients.  This will include Operations Management & Administration, Quality and Compliance Management, and all other duties as assigned.

What it takes

• High school diploma or equivalent required
• Current Ohio LPN license required
• Associate degree in health information or related field preferred
• Two years of medical records experience in a long-term care, hospital, or other related healthcare setting required

Operations Management and Administration

• Collaborates with discharge planners and marketing team to manage processes, protocols, and timeliness of all referrals to meet the comprehensive needs of the patients.
• Interacts with patients, physician offices and staff during phone calls, triages priorities, writes orders, and schedules SOC/ROC visits, as needed. Identifies and interprets clinical referral documents to assist with site coordination of clinical care priorities, i.e. same day open cases, IV infusion services, wound care, etc. to assure timely and admissions.
• Monitors for home health, hospice and private duty referrals and enters referrals into HCHButilizing an electronic medical records platform. Attaches all referral documents in HCHB andprocesses referral workflow.
• Monitors and follows up continuously on all pending referrals, missing documents, F2F,diagnosis, or orders.
• Contacts patients to obtain necessary personal information to complete the referral i.e. socialsecurity number, insurance information, etc.
• Completes all referrals by accessing the hospital electronic health record system to obtainrelevant information and documentation, i.e. insurances, history and physical, face to face, etc.
• Enters data to initiate opening new patient files in the EMR and labels and attaches all clinicaldocuments into EMR for use by clinicians, office staff, authorizations, etc.
• Reviews payor eligibility and authorization notes in HCHB prior to scheduling SOC.
• Works with schedulers and team to coordinate all needs of staff and patients and assists withscheduling for timely initiation of care.
• Assists with contacting new referrals and schedules new patients with priority that are high risk,bundle patients or same day admissions. Notifies therapy when necessary.
• Assists the marketing team in assuring a provider available to follow for home health orders.

Ohio Living is among the country's leading comprehensive resources on aging well. Ohio Living Home Health & Hospice, a wholly owned subsidiary of Ohio Living, is one of Ohio’s premier providers of home health and hospice support for adults, wherever they live. Most importantly, we’re a company that:

• chooses to operate as a faith-based, not-for-profit organization
• makes its mission the heart of our organization by consistently exceeding the needs and expectations of those we serve
• provides an engaging, recognition centered, team-oriented workplace dedicated to career, family and faith

Why work at Ohio Living?

Depending on an employee’s status, they may benefit from:

• competitive wages
• medical, dental, and vision insurance
• 403b retirement savings
• paid time off including your birthday
• training, continuing education, and education assistance
• pay advances up to $500
• the latest technology
• unlimited career opportunities
• and much more!

Who is Ohio Living?

Headquartered in Columbus, Ohio Living is one of the nation’s largest not-for-profit, multi-site senior living organizations. Since its founding in 1922, Ohio Living has defined the highest standards of quality of life for adults in 50 Ohio counties.

Our mission is to provide adults with caring and quality services toward the enhancement of physical, mental and spiritual well-being consistent with the Christian Gospel.

Our Values:
Care  •  Integrity  •  Customer Service  • Innovation

Financial Stewardship  •  Leadership  •  Inclusion