Help Desk Specialist 2 - Axelon Services Corporation

This role is currently work-from-home and will move to the office environment after the COVID-19 restrictions are lifted.



Skills:
Role Characteristics:
Possess strong written and oral communication skills
Exhibits exceptional Customer Service soft skills
Demonstrates strong problem solving and troubleshooting skills to allow efficient and effective problem identification and apply appropriate solution
Illustrates high attention to incident description, detail and impact
Self-motivated and goal-oriented, capable of working in a fast paced and changing environment
Good analytical and communication skills, sound judgment, and the ability to work effectively with all support areas
Call center environment