Help Desk - TIer III - IT Specialist from Quadrant Inc
North Charleston, SC
About the Job
Job ID: 24-03790
IT Support Specialist - Tier III
Charleston, SC
MUST:
Active DoD Secret clearance (interim Secret is ok)
Experienced Tier III IT Specialist
6+ years of overall IT experience
3+ years of experience managing and maintaining in Window Systems and related networks
Hands on experience with Windows Server and PowerShell scripting
Experience with security components to include Patching, Stinging, and firewall management
Ability to support both Windows and Apple operating systems
Experience with Active Directory
Provide imaging computers/server/tablets | IN place upgrades
Excellent communications both written and verbal skills
High attention to detail and strong problem solving skills
Excellent custom service and people skills
Active Security+CE
DUTIES:
Will be working on a small team providing overall Tier II and Tier III IT support for DoD Client
Will be a part of a team in charge of the Local Area Network as well as responsible for providing support to a national network for the DoD
Will be expected to provide professional customer service for DoD client
Handle a wide array of tasks from basic imaging and set up, user access, systems and network security and troubleshooting
Efficiently manage tasks, prioritize projects, and allocate resources to ensure smooth operations
Regularly assess progress, identify bottlenecks, and adjust strategies as needed.
Keep stakeholders informed about project status, risks, and achievements
Have the ability to step in as a lead or main point of contact from time to time
*Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
IT Support Specialist - Tier III
Charleston, SC
MUST:
Active DoD Secret clearance (interim Secret is ok)
Experienced Tier III IT Specialist
6+ years of overall IT experience
3+ years of experience managing and maintaining in Window Systems and related networks
Hands on experience with Windows Server and PowerShell scripting
Experience with security components to include Patching, Stinging, and firewall management
Ability to support both Windows and Apple operating systems
Experience with Active Directory
Provide imaging computers/server/tablets | IN place upgrades
Excellent communications both written and verbal skills
High attention to detail and strong problem solving skills
Excellent custom service and people skills
Active Security+CE
DUTIES:
Will be working on a small team providing overall Tier II and Tier III IT support for DoD Client
Will be a part of a team in charge of the Local Area Network as well as responsible for providing support to a national network for the DoD
Will be expected to provide professional customer service for DoD client
Handle a wide array of tasks from basic imaging and set up, user access, systems and network security and troubleshooting
Efficiently manage tasks, prioritize projects, and allocate resources to ensure smooth operations
Regularly assess progress, identify bottlenecks, and adjust strategies as needed.
Keep stakeholders informed about project status, risks, and achievements
Have the ability to step in as a lead or main point of contact from time to time
