Help Desk Technician at Jobot
Irvine, CA 92618
About the Job
Join our dynamic team as a System Administrator and drive IT excellence in a growing property management company!
This Jobot Job is hosted by: Eric Kee
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $24 - $27 per hour
A bit about us:
We are a fast-growing community association (HOA) management company in Orange County, CA, dedicated to providing exceptional property management services. Based in Irvine, CA, we offer a professional work environment, competitive salary, and comprehensive benefits, including medical, dental, life insurance, and a matching 401k.
Why join us?
Job Details
Key Responsibilities:
Qualifications:
Preferred Qualifications:
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
This Jobot Job is hosted by: Eric Kee
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $24 - $27 per hour
A bit about us:
We are a fast-growing community association (HOA) management company in Orange County, CA, dedicated to providing exceptional property management services. Based in Irvine, CA, we offer a professional work environment, competitive salary, and comprehensive benefits, including medical, dental, life insurance, and a matching 401k.
Why join us?
- Professional and supportive work environment
- Comprehensive benefits package: health, dental, vision insurance, and 401(k) matching
- Generous paid holidays, vacation, and sick time
- Opportunity to contribute to a growing and dynamic company
Job Details
Key Responsibilities:
- Provide Level 1 and Level 2 support for desktops, laptops, and peripheral devices.
- Install, configure, and troubleshoot Windows-based systems and applications.
- Manage user accounts and permissions through Active Directory.
- Troubleshoot and resolve network connectivity issues and remote access problems.
- Assist with hardware and software setups, upgrades, and replacements.
- Maintain accurate records of support requests, resolutions, and IT assets.
- Collaborate with the IT Manager and other team members on projects and support activities.
- Deliver excellent customer service, ensuring all users receive timely and effective support.
Qualifications:
- Experience: 1-3 years of experience in desktop support or a related IT support role.
- Technical Skills: Strong knowledge of Windows OS, Active Directory, and Microsoft Office Suite.
- Problem-Solving: Ability to troubleshoot hardware and software issues effectively.
- Communication: Excellent verbal and written communication skills to explain technical issues in a user-friendly way.
- Customer Service: Friendly and professional demeanor with a commitment to providing a positive support experience.
Preferred Qualifications:
- Experience with remote desktop tools and ticketing systems.
- Familiarity with network basics (DNS, DHCP, IP addressing).
- CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar certifications are a plus.
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Salary
24 - 27 /year
