High Energy Bilingual Customer Experience Specialist - Eone Auto Group

Join Eone Auto Group, where we're committed to redefining the customer experience through passionate service and vibrant energy. Our team thrives in a collaborative, in-person environment designed to elevate every customer interaction. As a High Energy Bilingual Customer Experience Specialist, you'll be the welcoming voice and friendly face our customers turn to. Your role will involve not just resolving inquiries but creating memorable experiences that turn buyers into lifelong advocates.

We're looking for individuals who are enthusiastic and eager to make an impact in our community. If you are fluent in English and Spanish and possess a knack for building connections, you'd be a perfect fit. Your ability to communicate effectively and create a positive atmosphere will allow you to shine in this dynamic position.

Salary Range: $15.00 - $20.00 per hour

Hourly Base Salary + Bonus Opportunities

Flexible Schedule

Career Growth Opportunities

Medical Stipend

Responsibilities

Customer Assistance: Provide exemplary support to customers by answering inquiries and resolving issues promptly.

Bilingual Communication: Utilize your bilingual skills to assist Spanish-speaking customers, ensuring they feel comfortable and valued.

Service Facilitation: Guide customers through our services, helping them navigate options that suit their needs.

Feedback Collection: Gather customer feedback to improve service offerings and enhance the overall customer experience.

Collaboration: Work closely with team members to ensure a cohesive and engaging workplace.

Problem Solving: Efficiently handle any challenges that may arise during interactions, ensuring customer satisfaction.

Bilingual Proficiency: Fluency in both English and Spanish is required.

Customer Service Experience: Previous experience in customer service or call center roles is preferred.

Communication Skills: Excellent verbal communication skills and a friendly demeanor.

Problem-Solving: Strong analytical skills to diagnose issues and recommend appropriate solutions.

Adaptability: Ability to remain calm and composed under pressure while handling a fast-paced environment.

Team Player: Willingness to collaborate and support team objectives.