Home Care Coordinator - Active Day

Active Day has an available opportunity for a Home Care Coordinator to join our team.

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The Home Care Coordinator assists the Home Care Manager with the day-to-day management of Home Care Services. The duties include oversight of client information, employee schedules and files, and communication with all internal and external business partners. The Home Care Coordinator ensures that all work complies with Active Day policy and procedures, safety, and regulatory laws and standards.

With 100+ locations in 10 states and growing, Active Day is the leading provider of adult day health services with a growing footprint and an expansive member population that stretches across the United States.  

Our Mission and You

At Active Home Care, we provide the highest quality personalized home care services to seniors and adults with special needs. Our clients and consumers are at the center of everything we do, and our Home Care Coordinators are an integral part of a team focused on personalized home care and improving consumer outcomes. The position requires you to bring your passion and enthusiasm to work and take pride in knowing you make a difference in the lives of others. This position will directly support the Home Care Team.

Job Responsibilities

General Duties

1. Answer telephone, receive and address calls related to the Attendant Care product
2. Ensure sufficient office and medical supplies to support the team
3. Copy and print material as needed

Recruitment/Onboarding

1. Assist in the posting, screening, and selection of Attendant Care home aides
2. Manage pre-employment requirements (e.g., background checks, health checks)
3. Prepare folders, system access, and in-home materials for new employees
4. Conduct and/or assist with new employee orientation and skill checklists

Scheduling/Maintain accurate census report(s)

1. Review assessment, plan of care, and prior authorizations to effectively staff and schedule home care services.
2. Schedule all clients to communicate regularly with in-home staff
3. Monitor service utilization as to not exceed daily or weekly authorization amounts
4. Daily schedule and approval of visit Savii System
5. Communicate periodically with adult day staff when a client is active with both services

Payroll

1. Complete payroll data entry for the field staff; ensure done timely and 
2. Ensure all required paperwork is scanned in the Paycom system
3. Coordinate with People and Culture and/or Payroll staff, as needed 

File Maintenance

1. Ensures maintenance of an organized, regulatory compliant chart for each client

Other duties, as assigned.

Key Qualifications

• 1-2 years of Home Care Experience Preferred
• Solid understanding of regulatory affairs.
• Strong technology skills
• Proficiency in Microsoft Excel, Word and Outlook; adept at learning new software programs.
• Demonstrated ability to build strong relationships
• High impact communication skills; both written and verbal
• Highly organized with attention to detail
• Self starter; able to prioritize, meet tight deadlines and manage time effectively

Leadership behaviors required for success in this role

• A commitment to living and leading our Active Home Care Values:
• Creating a warm and welcoming community
• Bringing your passion and smile
• Start by listening
• Leading by example
• Taking pride in your work
• Never compromising the integrity or safety of our members
• Getting creative and having fun

As part of our team, you will have the opportunity to participate in benefits programs, including:

• Paid Time Off (“PTO”)
• Medical/Vision
• Dental
• 401(k)
• And the pleasure of working in a FUN environment with GREAT people!