Home Health Administrative Coordinator - Nurses at Home

Job Title: Office Coordinator - Nurses At Home, Avon CT

Company Description: Nurses At Home is a leading healthcare provider offering comprehensive medical care and support services to patients in the comfort of their own homes. We are dedicated to enhancing the quality of life for our patients and their families by providing compassionate and personalized care. Nurses at Home is a family owned and operated company that fosters the growth and achievement of its staff.

Position: Full-time Administrative Office Coordinator

Location: Avon CT

Hours: 40 hours per week, Monday to Friday

Benefits:

• Competitive wages
• Health Benefits
• Paid time off (PTO) plan

Responsibilities: As the Office Coordinator, you will play a crucial role in ensuring the smooth operation of our office functions and coordinating activities between our nursing staff and patients. Your duties will include, but are not limited to:

1. Overseeing Schedule of Nurses:

• Manage the daily schedule of our nursing staff, ensuring proper coverage for all patient visits, and addressing any scheduling conflicts or changes as they arise.
• Liaise with nurses and patients to schedule appointments and visits.

1. Communication with Staff and Patients:

• Serve as the main point of contact for all staff and patients, promptly addressing their inquiries and concerns.
• Facilitate effective communication between nurses, patients, and other team members to ensure timely and accurate information exchange.

1. Recruitment and Onboarding:

• Collaborate with administration to drive the recruitment process, including posting job listings, scheduling and conducting interviews, checking references, and facilitating the onboarding process for new hires.
• Coordinate and conduct introductory training sessions for new nurses, ensuring their smooth integration into the team.

1. Employee File Tracking:

• Maintain accurate and up-to-date employee files, including contracts, certifications, licenses, and other relevant documentation.
• Manage mandatory training requirements and ensure compliance with regulatory guidelines.

1. Electronic Visit Verification (EVV) Management:

• Oversee the implementation and maintenance of our EVV system, ensuring accurate recording and reporting of patient visits.
• Troubleshoot any issues or technical difficulties that may arise, training staff members as needed.

1. Insurance Authorization Management:

• Work closely with insurance providers to obtain proper authorization for services rendered.
• Track and monitor insurance authorizations, ensuring timely renewals and resolving any issues that may arise.

1. Office and Nursing Supply Management:

• Monitor and maintain office supplies, ensuring adequate inventory levels at all times.
• Oversee procurement and management of nursing supplies necessary for patient care.

8. Patient Intake

     Enter new patient demographics into the electronic health record system

Qualifications:

• High school diploma or equivalent; Bachelor's degree preferred.
• Proven experience in office coordination, preferably in a healthcare or medical setting.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, with the ability to interact professionally with staff, patients, and external stakeholders.
• Proficiency in using office software (e.g., MS Office Suite) and ability to learn and navigate electronic record-keeping systems.
• Knowledge of healthcare regulations and insurance authorization processes is a plus.

If you are a highly organized and proactive professional with a passion for healthcare and a desire to make a difference in the lives of patients, we would love to hear from you. Join our dedicated team at Nurses At Home and contribute to our mission of providing compassionate care to those in need.